eBay

About Us

We can send a VAT invoice on request. Our VAT Number is  992923082. Please contact us via Email on the Ebay Seller link at any time if you have any questions and we will respond within 24 hours, however usually much quicker. Please note if you dont get a reply through the ebay messaging system please check your emails for replys. We reply to all Enquires. Hours of Business Monday - Friday 9.00 a.m. - 5.30 p.m. Saturday, Sunday and Bank Holidays Closed. Please note we only reply to emails and phone calls during Business hours.

Payment

To pay for your goods, please use the eBay checkout, by pressing the 'Pay Now' button at the top of this page.
Payment can only be made by PayPal. To ensure your purchase is protected it will only be delivered to your registered PayPal address. Payment on 'Buy It Now' purchases must be made immediately.


If the item needs to be shipped to an alternative address please update the address in PayPal prior to placing your order. We will only ship to your registered PayPal address. In the event that your order has already been placed, please contact our customer service team who will refund the order to allow you to update the address details in PayPal and resubmit your order.

Shipping

Orders are dispatched within 1 working day of receiving cleared payment. Please see item listing for the available postage options for the item.

Warranty

Unless otherwise stated in the item listing all of our items carry our 90 Day Warranty, some items will have full manufacturer's warranty and we will give these details in the item listing. Buyers also have the right to cancel the purchase within 14 days of receipt of the goods provided it is returned unused, as new in original packaging. We also offer a 90 day warranty from receipt for faulty goods. In the event that the item is faulty within the 90 day warranty period we will try to repair the item or replace it. In the event that this is not possible we will give a full refund upon receipt of the item from the Buyer.  Buyer to pay postage on all returns. Serial numbers are recorded, warranty seals fitted & items discreetly security marked.

Cygnet DK Double Knitting Acrylic Wool 100g Yarn Ball Knitting Crochet

About Us

Payment

Shipping

Warranty