Returns Policy
If
not satisfied with the item bought you can return it to us for a
refund. Returns will not be accepted if tags are removed. All items are
brand new and must be in the exact same condition as sent. We must be
informed of return within 3 days of purchase, and the item must be
returned within 10 days of purchase. The reason for return and your
ebay ID number must be included with the item. You are responsible for
returns postage.
returned items.
Please
note: When customers are returning items they are liable for the cost
of postage and packaging on any returned items. The P&P cost will be
deducted on every return even if we have mentioned free delivery and
will be deducted from the refund amount (P&P cost could be between
£0.99 to £4.99 depends upon order).
WE VALUE OUR CUSTOMER
At
Lucchicouk we value or customer and we ensure that they receive a great
service from us. We will be committed to providing a friendly and
helpful service to all our customer. Please contact us through eBay
messenger or telephone if you have any questions. Our friendly staff
will be here to help. If you have any questions please do not hesitate
to contact us.
FEEDBACK
Feedback
is very inportant to us and we ensure all our customers are satisfied
with our products. If you feel that any part of the service is
inadequate please contact us or email through eBay before leaving your
feedback, we will guarantee a positive outcome. If you are not happy
with any thing please contact us before leaving negative feedback.