FENIX Training and Development - The Online and e-Training Specialists

There has never been a better time to invest in Training and Development.  OK, yes there is a Global Recession at present but this should be viewed as an opportunity to plan for the future, not an opportunity to cut the Training Budget.  Invest in your employees now and you will:

What happens if you stop investing in training?

When you stop investing in training, people are likely to stop feeling committed to your organisation. Even in a recession, they’ll start looking around for other roles. They’ll assume that lack of training means that either they, or the organisation as a whole, are on the way out. The result? Rising turnover, poor recruitment and lack of skilled staff. Potentially, even, a failing organisation.

Don't commit corporate suicide, invest in your future success now!  Take a look at how we can help you:


 

Influencing and Communication Skills

 

 

A characteristic of many good leaders is that they have a high level of influencing skills. For most of us in all aspects of our lives, influencing skills will help in our relationships, both in and out of work. Yet, for many people when they struggle with relationships their only strategy is to keep doing what they are familiar with and have developed as habitual behaviours. The trouble is:

"if you do what you have always done, you will get the responses you have always got."

We do not have one specific model or approach to influence or influencing skills training. We adapt to suit specific needs - for the organisation, the individuals and the situations where they want to have better influencing skills.

 

 

Course Content

 

  • Influencing and Communication within Teams
  • Good Working Relationships
  • How We Influence Others
  • Interpersonal Communication
  • Building Rapport
  • Negative Behaviour
  • Dealing with Conflict
  • Action Planning

 

 

Here’s what you will receive:

 

  • PowerPoint Presentation
  • Tutor Notes
  • Course Outline
  • Delegate Exercises

 

 

Whatever the arena you work in influencing others is about having the confidence and willingness to use yourself to make things happen.  Influencing people is also the ability to 'work' a dynamic, whether it's a large group, one to one or over the phone.

By 'working' the dynamic, we mean using everything at your disposal, both verbal and non-verbal communication, to create the impact you want, rather than letting things just happen.

 


This training package will be forwarded to you via e-mail once your payment has been processed.


If you have any other training or development requirements please feel free to get in touch with your requirements.