Payment
We accept all verified payments from ebay.
Orders will be shipped after receiving cleared payment.
Payment due within 7 days after auction ends and for buy it now listings.
Shipping
We ship most of our orders within 24 hours, and may up to 48 hours for.
If you want faster shipping way. Please contact us before making payment.
Sometimes
due to problems with our transportation company system, your shipping
information may be delayed to update. We recommend that you try again
after 3-4 days. If you still haven't checked the shipping information,
you can contact us by ebay message.
Returns
Always believe we can figure things out with communication, if it
comes to return, the pacakge must be intact and the same as you receive.
If
you have any questions, please feel free to email our service
specialists 24 Hours a Day, 7 Days a Week. We will reply you ASAP.
Return/refund
is accepted within 30 days after the buyer receives the item. NO
exchange will be accepted after 30 days from the date when the item is
received.
Please contact us first before returning your product!!!
Contact Us
If you have any questions, our Customer Service staffs welcome you to
email us. We strive to answer all questions and resolve any problems as
quickly as possible.
You can contact us 7*24, we will reply at the first time, and we will surely solve your problems.
Note:
1.We
try our best to reply to your emails as soon as possible, however, due
to high volume of daily incoming emails and time zone difference, we may
not be able to reply your emails immediately. Please allow 1 business
days for us to response. If you do not receive any reply from us, please
check your email ensuring your mailbox has not reached full size.
2.Due
to some ISP SPAM filter settings, you may not be able to receive our
replies; if you have problems receiving our emails, you may need to use a
different email account to contact us.
3.Please give us the
opportunity to resolve any problem. We understand the concerns and
frustrations you might have, and will try our best to resolve the
issues. Please email us before leaving any negative feedback or open any
dispute on PayPal.
4.We care about our valued customers, and
will always try to help you. So if you have any problems, please e-mail
us immediately.
