• SUPPRATECH 400D waterproof breathable oxford nylon with Teflon protective finish technically coated for a softer feel.
• Weather-Tec system: 180 gr. (6.5 oz.) “Ultra Soft” polyfill with 400 gr. (14 oz.) poly Fleece on back for a thermal factor of 580 gr. (20.5 oz.)
• Reflective trim for increased safety. • YKK zippers. • Dual storm flaps. • Fleece lined collar. • 3 zippered outer shell pockets lined with waterproofed brushed cotton lining. • Inner double map pocket. • Velcro adjustable cuffs. • Shaped sleeves and strategically elongated back. • Adjustable elasticized wind-stopper cord with pulleys at hips and waist line.
Cancelling Orders
If you do purchase an
item by mistake, please contact us immediately. We can only cancel the order before
it ships, not after it ships.
Shipping
We typically ship out
within 1-2 business days, but it can take up to 3 days depending on volume of
orders during peak times.
If you would like a
faster shipping service such as next day or 2-day air please give us a call or
email us your address so we can get you a quote.
We are not liable for
delays that are out of our control, such as weather, delays caused by an issue
with the carrier, disasters, or other unstoppable events.
We are not
responsible for buyer mistakes! Please read the listing before buying and double
check your address before submitting your order.
If you have a P.O.
Box, please make sure to include your physical address in the notes
portion before submitting your order. This will ensure that your order is not
delayed due to an issue with your address.
First class mail is
the slowest service that the post office offers and most of our small items
that are under $50 in price are shipped this way. I know eBay likes to throw
around the word “guaranteed” delivery date but first-class mail is never and
has never been guaranteed. It can take anywhere from 2-10 days and during peak
times (like Christmas) it can take even longer. Please if you need it faster
either select the upgraded shipping or ask us for a quote on faster shipping if
the listing doesn’t show it during the check out screen.
Combined Ordering
Please add all items
to the "eBay cart" before checking out, this will insure your items
ship together. If you do not do this, we can not guarantee they will be shipped
together.
Contact us
If you have a
question about a part or need assistance with an order, click on the
"Contact Seller" link in the upper right-hand corner of each listing.
Or give us a call M-F 8am-5pm Sat 9am-3pm eastern standard time. Please ask for
Julie. Since eBay no longer allows us to display our phone numbers in the
listing, please find our phone number by goggling "John's Performance Shop
Carey OH" and it will bring our number right up.
Returns
Items may be returned
for exchange or refund within 30 days, after the item is received, unless the
specific listing states otherwise. These listing exceptions will be marked in
the description portion of the listing above in bold red lettering.
-No returns on used
items, including helmets. Wearing a helmet for 1-2 trips then trying to return
it is unacceptable and your return will be rejected if you try to do this.
-No returns on hats,
beanies, and facemasks for hygienic purposes.
-Clearance items are final sale, no returns. (Exchanges
are accepted on clothing clearance items only see "clearance items"
for more information).
-No Returns on large/heavy
items such as ATV/Snowmobile bumpers, angle bars, tire racks, tires, etc. So
please read the listing and ask any questions before buying.
-Items must be in
original condition & packaging with all tags attached.
-Any items that are
opened or missing packaging (if the item is in a bag with a hangtag or special
packaging), missing parts out of the kit (such as screws/nuts/etc.), contain
smoke odor, pet hair or anything not in the original new condition will be
charged a restock fee.
-Please package all
items with care. If the item is received broken or damaged, due to lack of
packing, no refund will be given.
-We do NOT pay for
return shipping. Return shipping is the buyers responsibility.
-We strongly
recommend using a traceable means of shipment for your returned items as we are
not liable for items lost or damaged in transit.
-Original shipping
charges are non-refundable (when applicable).
CLEARANCE ITEMS
No returns on
clearance items, ALL SALES FINAL. Clearance items will be marked
"Clearance" in the description in bold red lettering. We lose money
on every one of these listings especially with the eBay/PayPal fees and the
free shipping so we cannot afford to accept returns on these items.
The only exception to
this would be clearance clothing that can be EXCHANGED ONLY within 14 business
days of receiving the item for another item. You will be responsible for return
shipping. You must call us or email us to exchange these items. No clearance
exchanges will be done through eBay.
International shipping
International buyers if your package is
returned to us because it was undeliverable, only the purchase price of the
item(s) will be refunded. The cost of shipping will not be refunded to
you. Taxes, duties, brokerage fees, import fees, and customs fees on items
shipped internationally are the responsibility of the buyer; they are NOT
included in the sale price.
We will not mark merchandise below
value or as "gifts". NO EXCEPTIONS!
International buyers if you would like
combined shipping, please hit the “buy it now” button on all the items you
want. Then wait to pay until I have sent you a combined shipping invoice. If
eBay will not let you, do it that way then go ahead and pay for all the items
and send me email. I will then send you a refund for combined shipping.
Feedback
If you are not 100% satisfied with your
transaction, please contact us before leaving feedback or detailed seller
ratings.