Please measure your
mattress before ordering this item
Please note that these mattress covers may not be for every mattress model
Feedback:
We will leave 100% INSTANT POSITIVE FEEDBACK to all of our customers. We
appreciate feedback in return.
Thank
you
Please
do not leave negative feedback or open any case without giving us a chance to rectify
the situation and give our customer’s the fullest satisfaction to correct the condition.
If you are unhappy
with the item in any other way, Please contact us directly to arrange for a
refund or a store credit.
Please note: Due to the health department regulations, we are unable to accept any returns on any OPEN packages, as it proceeds as a health issue.
Returns:
This Item that was purchased from Mooglyz may be returned within 14-days for EXCHANGE or STORE CREDIT ONLY. Please complete and include Return/Exchange forms with shipment label. Any Returns received without proof of a tracking number or any necessary documentation will receive a STORE CREDIT ONLY. Please note that the customer will be responsible to ship back the merchandise unless it is a defect on our end . Returns must be sent back with a tracking number, as well as a 10% restocking fee will apply to any accepted returns. However, If the item was opened and consumer wants a return, our 14 day policy to exhange/ store credit will be void as we are only the reseller, and any issue MUST be taken up with the manufacturer of this item directly.
PLEASE NOTE: Shipping is NOT Refundable. A 20% restocking fee will apply to any accepted returns that require cleaning, repair, or repackaging. Any shipments of merchandise that are refused by the customer are subject to outbound and inbound shipping charges which will be charged directly to the customer, even if the shipping was free. Please allow up to 2-weeks for processing of any returns and or exchanges.
Free shipping only applies in the USA. Extra shipping fees may apply if orders are international. ( AK, HI, VI , Extra )