1. We default accept PayPal. Please send eBay message to us if you would like to other methods.
All major credit cards are accepted through secure payment processor PayPal.
2. We usually keep the unpaid item only for 7 days. If you don't want to buy it after you have placed an order, please also let us know. We could come to an agreement to cancel this transaction so that we’ll resolve this problem properly with both have no loss. Or please DO make your payment through PayPal as quickly as possible.
Shipping:
1. Once your payment is verified, your items will be shipped within 24-72 hours. No shipment on Weekends.
2. We ship to your eBay address. Please make sure your eBay address is correct before you pay.
3. You can choose faster shipping method, if the carrier can’t ship finally, we will cancel the order, or ship it via normal shipping method and refund the extra shipping cost.
4. Item(s) might be sent out in multiple packages from our overseas warehouse via UPS, DHL, FedEx, etc. at our discretion, you are responsible for the import duty (If Any) upon delivery.
Warranty:
1. Return:
Pulsar Turbo System provides 30 days money back or item exchange (buyer's choice), but the buyers pay the return shipping. The item must be returned in the original packaging and in original condition in order to qualify for the exchange. Bidding is a legal contract and you agreed to this when you registered with eBay. Please don’t refuse shipment without communication.
2. Damaged Shipments:
Please file a claim with the shipping company if goods arrive in a damaged condition. At the same time, also please notify Pulsar Turbo System with pertinent information.
3. Shortage or Discrepancy Claim
Shortage or Discrepancy Claim must be reported within forty-eight (48) hours of receipt of goods.
Pulsar Turbo System will either issue a credit or send a replacement(s) at no charge. Please send eBay message to us for instructions on how to address shortages or discrepancies.
4. Limited Warranty
We offer a 1-year manufacturer warranty from the date of purchase against all our products for defects in materials and workmanship. If an approved warranty claim is made, we will, at our sole discretion, either credit the original purchaser with an amount equal to the original purchase price or replace the applicable Turbocharger Product free of charge within 30 days of approval. This is the purchaser’s sole and exclusive remedy and provides complete financial responsibility for a warranty claim.
Please note individual components, rebuild kits, and upgrade kits are not covered by the warranty ONCE INSTALLED. This is due to our inability to determine the pre-existing condition of the turbocharger before the rebuild or installation process, as well as our inability to guarantee proper re-balancing and assembly of the turbochargers.