Returns
In case you received a defective item, the customer has up to 3 days from date of receipt to request for refund or exchange for a new one.
In case you received a wrong item, Items must be returned in its original and unused condition & must also be in its original box and packing.
We do not allow refunds or exchanges because of change of mind. Please read all description provided as a guide before you bid. While every step has been taken to ensure that we ship out correct item, there will be occasion when you receive items that are different from the description. In such case, we ask that you contact us immediately so we may remedy the situation. Your satisfaction is important to us and we value your business.
Customer Satisfactory
Do not hesitate to contact us anytime before and after your purchase; we are committed to your 100% customer satisfaction. We back our commitment with superb service, 100% full money back and a customer satisfaction guarantee.
We provide native English, French and Chinese customer service.
If you have any questions, PLS feel free to Contact us through eBay message in English at any time, we will response within 24 hours:)
Feedback
After completing your transaction we greatly appreciate positive feedback with a high rating. In order to reward our consist effort to provide excellent customer service, please rate performance with high ratings in these 4 specific aspects: item as described, communication, shipping time, and shipping and handling charges.