You have the right to cancel your order within 14 days of the goods been in your physical possession or the possession of a person who you asks White Knight Appliances to deliver the goods to. You must inform White Knight Appliances of your wishes to cancel the Contract of Sale within 14 calendar days. We advise all customers to notify us of their wish to cancel in writing via eBay messaging, It is the customer's responsibility to have durable proof their intention to cancel was provided to White Knight Appliances within 14 calendar days of physical possession.