These are good working laptops with fast Solid State Hard Drives but will show some normal wear, light scratches, or other minor imperfections. The screen will have some nicks on the screen from the keyboard. All machines are tested, wiped in accordance with DOD standards, and thoroughly cleaned. These imperfections do not affect the performance of the laptop. The item will arrive and ready to go out the box. Comes with 30-day warranty and technical support.