Returns Policy:

We want you to be completely satisfied with your purchase. If you're not happy with your item, you may return it within 14 days of receiving it. Prior to returning, please ensure you've communicated with us through both written and photo communication to address any concerns.

Conditions for Returns:

1. Returns must be initiated within 14 days of receiving the item.
2. Please provide both written communication and photographic evidence of any issues or concerns prior to the return.

Postage Costs:

1. The cost of postage for returns is non-refundable, unless the return is due to an error on our part.

Return Process:

1. Contact us to initiate the return process.
2. Clearly state the reason for the return and provide any necessary photos.
3. Await further instructions from our customer service team.
4. Pack the item securely for return.

Refunds:

1. Refunds will be processed promptly upon receiving and inspecting the returned item.
2. The refund will be issued through the original payment method.

If you have any questions or concerns regarding our returns policy, feel free to contact us.

Thank you for shopping with us!