- Keyluck accepts PAYPAL only. Buyer must have a valid Paypal account linked on ebay in order to be able to check out.
- Keyluck will ship within 3 business days (does not include weekends or holidays) upon receipt of payment.
- Keyluck is not responsible for shipments which are delayed due to invalid information or causes beyond the control of our carriers.
- All orders will be shipped by UPS Ground or USPS to the 48 contiguous States with valid business or residential address only, no exceptions.
- We normally do not ship to APO/FPO/DPO address, but only on customer's request. Contact us to get an extra shipping cost quote.
- No shipping on weekends or holidays.
- Keyluck accepts PAYPAL only. Buyer must have a valid Paypal account linked on ebay in order to be able to check out.
- If the product is defected or damaged, please contact us within 3 business days of receipt.
- You must return everything in the same condition we shipped it including plastic wrapping.
- Keyluck will refund you the full price of the defective item excluding the shipping costs (No restocking fees) once we received the item.
- 15% restocking fees applying for all returns.
- You are responsible for paying the return shipping costs.
- International shipment may be subjected to custom fee depending on the importing country.
- International shipping cost does not include the custom duty fee.
- International buyers are responsible for paying custom duty fee upon receiving the package.
- Please check with your country's custom office regarding custom duty fee.
- Keyluck preferred method of contact is email only.
- Keyluck does not work on Saturdays, Sundays & holidays.
- All e-mails received during these days will be answered on next working day.
- We apologize for any inconvenience this may cause and appreciate your patience.