Payment
1. We accept Visa, Master Card or Paypal payment .
2. Payment should be done within 7 days after end of the auction.
3. Please make sure your correct eBay address before payment.
4. Import duties, taxes and charges are not included in the item price or shipping charges.
5. Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.
Shipping
1.We ship to United States only. Our warehouse located in United States.
2.The Orders processed within 12-24 hours of payment verification. Shipping service is Standard Shippng (USPS or UPS ), shipping time is 3-5 working days, the tracking number is provided.
3.Before buying, Please make sure your PayPal and eBay address is correct. If not, please correct it before payment.if you want me send the item to another address,please send me a message.
4.If you have not received your shipment within 6 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!
Warranty
Items under the warranty period may be returned to us for repair or replacement. The warranty only applies to defects caused by material or workmanship and does not cover damages caused by the user's mishandling. Items that are defective or dead on arrival shall be replace or refund if you report the problems within 30 days of delivery. For all returns, you must contact our Customer Services in writing to describe the reason for returns and obtain a return item authorization (RMA) code prior to sending the items back for exchange or credit.
Returns
All returned products must be in their original packaging with all included accessories intact, and must be accompanied by a copy of the Return Item Authorization (RMA) issued by us, and sent to the address indicated in the Return Item Authorization. We shall notify you by email once we have received and processed your returned item. We typically process your returned items for evaluation & investigation within seven (7) days of receiving them. If it meets our warranty requirements, a refund will be given or a brand new replacement unit will be sent to you at our cost.
Contact Us
1.We guarantee that all items are as stated in the description. We strive for 100% customer satisfaction on each sale.
2.Our products come directly from our factory. There is no middle man, no high markup. So we provide quality items yet competitive price.
3.If you have any questions, please contact us before any dispute or bad feedback. We usually respond within 1 business day
4.We will highly appreciate your positive feedback with all 5 stars.
About Us
Auto-Vox As a well established manufacturer of Intelligent Rearview Mirror Monitor, backup camera system, Car DVR and other Vehicle Accessories for over 10 years, we have gained trust from our customers and market share world wide, owing to our belief of "Quality First", "Customer Focus" and "Value-priced".
