1. If for any reason you are not satisfied with the transaction, please contact us to resolve it prior to placing a nagative feedback.
2. All payments must be made within 4 days of purchase
1.The order will be processed within 5 working days after receipt of payment.
2. We only send the goods to the address that is registered on your PayPal account, and this address must match your delivery address.
3. The delivery time depends on the courier company. It takes about 10-25 working days local in Germany, about 10-30 working days to other European countries. The delivery time may be a little longer between the holidays.
4.If you haven't received your goods within 30 working days after paying, please contact us immediately. We will track the delivery for you and give you an answer as soon as possible. Our goal is your satisfaction.
100% satisfaction guarantee. However, if for any reason the item does not match the description，please contact with me with mail directly.
1. Please add my eBay shop to your "My Favorites" list. If you like our products, We always strive to offer our customers high product quality, reasonable prices, excellent customer service and a reliable credit rating. 2. We appreciate your POSITIVE feedback. Please DO NOT leave negative feedback without asking for help. 3. Please DO NOT leave negative or neutral feedback if you have not received an item within 30 days as we have repeatedly given the delivery time. 4. Our goal is to provide first class customer service so we will try our best to resolve any problem.
1. Working hours: Monday to Saturday (Beijing time 9:00 a.m. to 6:00 p.m.) 2. Please contact us via Ebay message. We will reply you within 24 hours. as quickly as possible. 3. Please contact us before leaving any dispute or negative feedback. 4. Please resend your email if you do not receive our reply.
