* We promised to ship out your package within 1 business day ( not including weekends ( Sat / Sun) and major holidays)
* Tracking number will be uploaded within 1 business day and normal delivery time within the US is around 2-4 business days or 5-10 business days for international orders
* All payments must be received within 4 days after an offer has been accepted otherwise we cant hold the item and guaranteed the item will be in stock if you can't make your payment on time
*We do offer discount on more than 1 items so please contact us about the discount
*All returns must be contacted within 30 days from the date of purchase otherwise your request will denied and all return item / items must be in new / unused condition with the original box and please make sure you return all parts that came with the original package in order to avoid restocking fee by Rev9 or Godspeed
* Once the turbo has been installed on the car, you WILL NOT be able to return it even if there is any issue with the turbo, you would need to go though the warranty process instead of returning a "used turbo". If the turbo was installed by a professional with proof we can have it exchanged under warranty by Rev9. if a "used turbo" was returned back to us for any reason. you could be charged for up to 50% or your return will be rejected
Terms And Conditions / Warranty:
* We are all human beings, we all make mistakes so if you received a wrong item / missing item / or any other concerns regarding your orders please give us a chance to fix it first before leaving a bad feedback
* We have been doing business on ebay for a very long time, we still aim for the best service and products since day one so if you have any question or concerns please talk to us first ! We are always here to help and we will do our best to make sure your problem is resolved in a fair and satisfied way
*Godspeed / Rev9 provides 6 months warranty on their parts and 1 year warranty on all coilovers kit by Godspeed, However the item must be installed by a professional in order to qualify for warranty replacement against defects, a receipt from the shop or copy of a ASE license of the mechanic or a copy of the business license can all be accepted, please contact us first and obtain an RMA # if you are having issue with your item
* All warranty request on turbochargers by Rev9 please contact us to obtain an RMA # and fill out the warranty request form. The turbo / turbos must be installed by a professional in order to qualify for warranty replacement against defects, a receipt from the shop or copy of a ASE license of the mechanic or a copy of the business license can all be accepted
*Please install a brand new oil feed line with an oil restrictor everytime when you replace a new turbo charger otherwise warranty might be avoided by Rev9
*All international orders are subject for custom duty taxes. It is YOUR responsibility to pay for the custom duty not us. We have no control over your country`s custom department so we have no idea how much they charge. Please check with your local custom department first before buying. by NOT paying the custom duty is against Ebay policies and rules. you WILL NOT get your full refund back because of the rules set by Ebay.
About us :
* We as RacingParadise has been doing business on Ebay for over a decade so we know what is the right thing to do
* We are a honest seller and we will always aim to offer the best service and products and fastest respond time, sometimes we reply with seconds !!
* We care about our customers and we are hoping that you can come back with more business so if you have any questions / issues / concerns / suggestions, you are more than welcome and contact us at anytime
* Normal business hours is from Monday to Friday 9am-5pm PST excluding weekends and major holidays, However we will still reply your questions and offers during the after hours and on weekends / holidays
* Please understand these are all aftermarket parts so sometimes there are parts that might come factory defects and that is something we can not avoid. but what we CAN do is to make sure you get the parts you paid for, so please contact us first so we can make it right !
* We treat every customer as family with that being said, we will ALWAYS do the best we can to deliver the best quality products and the best pricing
* Thank you very much for your support !!