Warranty:
ATTENTION ALL BUYERS: Please make sure that this module is 100% compatible with your computer system. However, if you’re not sure if this memory will work in your computer, please do not hesitate to contact us prior to placing a bid or purchase. We would be more than happy to provide you this information, and we absolutely do not charge anything for this service. All we need is your system’s BRAND and MODEL NUMBER and we’ll get back to you ASAP.
SHIPPING INFORMATION: We process shipment within 1 business day of cleared payment. Order received by 5:00 PM Pacific Standard Time from Monday through Friday will be shipped same day. We ship 99% of the orders within one hour of receiving clear payment. We are closed on Sundays! However, we do try to make an effort to answer any question or concern you may have on Sunday. DOMESTIC: We provide FREE SHIPPING within the United States via USPS. Upon winning the auction, we will provide you tracking information + number at no cost to you. So you can track your order at your convenience.
INTERNATIONAL: We do ship worldwide. However, we do not provide free shipping to the orders going outside of the United States, shipping charges for international buyers may vary, for instance depending on your location and the weight of your order. You may ask in advance about the shipping charges. We will gladly provide you this information, and we absolutely do not charge any fee for this service. We normally ship all international orders via first class U.S. mail. Please be advised USPS does not provide tracking information + number for international orders shipped via First Class Mail. However, if you would prefer Express Mail, or Priority Mail, please let us know so we can provide you the quote for these services.We do not charge any handling fee. We do recommend USPS over the courier.
PAYMENT POLICY: Payment is accepted via PayPal only.You can use your credit card through PayPal. We appreciate your business and look forward to doing business with you in the future. Therefore it is very important that you make your payment within 7 days of winning the auction, so we can start the shipping process.
Return Policy: If for any reason you are not satisfied with your purchase and would like to exchange or return your item. You can do so within 30 days by contacting us. Your satisfaction is very important to us. · Returns for Exchange or refund are permitted and must be initiated by the buyer within 30 days after you receive the item. We appreciate the opportunity to do business with you in the future, therefore we do not charge a restocking fee. · It is of utmost importance that you contact us prior to returning your item. This will expedite the process and get your refund or exchange to you as quickly as possible. · We accept return for DOA (Dead on Arrival) or not as Described items ONLY. · We do not accept “change of heart” returns! · If you are not happy with your purchase, please communicate with us, we are here to help. We will work with you and try to create a win win scenario for you and us. · Purchases returned must be in the condition as it arrived. · Return shipping cost are the responsibility of the buyer. · Item must be returned within 30 days!
ABOUT US: Here at Planet Memory we strive to make your shopping experience as pleasant as possible! Our goal is not to just meet your expectations but to exceed them. We stand behind every sale 100% and we back that with a 30 day money back WARRRANTY. Honesty is our motto, we ask for your Business and 5 Stars! We work really hard to earn every star! However, if for any reason you believe that we didn’t earn the 5 stars. Please shoot us an e-mail before leaving the feedback and give us a chance to make things right and let us earn 5 Stars! Your 100% satisfaction is assured! We promise not to abandon you after the sale is completed. We promise to reply back to your e-mail in a timely manner. We are open on most weekends. Preferred method of contact is through EBay console.
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