We stock a range of Food Additives, Cosmetic Ingredients, Salt, Clay, Minerals, Livestock Supplements and Chemicals. Each product is packaged on site in our specialised sterile packing facility. We also hold a large quantity of main stock products in our warehouse all of which are available for wholesale purchase.

We focus on our customers and aim to provide the highest standards of customer service at all times. We believe that creating a good relationship with our customers is just as important as providing the service they expect.

Customer safety is very important to us and we aim to make sure you are safe at all times by providing Safety Data Sheets upon request and labelling our products clearly, to avoid accidents.

We aim to minimise our carbon footprint as much as possible by using less packaging, recycling our waste (where possible) and using electronic means for correspondence and invoicing.

We accept payment by PayPal and Credit / Debit cards entered on eBay only. You must be registered with PayPal or eBay to buy from us. We may also be able to offer some alternative payment methods, please contact us for more info.

We use Royal Mail and Fedex to deliver all our orders. Orders 4kg or under will be delivered by Royal Mail 48 or Royal Mail 48 Tracked. All orders over 4kg will be delivered by Fedex Next Day courier service. All orders are processed within 1 working day and will usually be delivered within 2-3 days after an order is placed. Express delivery options are available and can be requested during eBay checkout. Please allow up to 5 working days for delivery, especially during busy periods and if you have not received your order, please contact our support team who will be able to track your order or resend it if required.

We will offer our customers Free Returns and a Full Refund if you are not completely satisfied with your product within the first 60 days. The item should be sent back to us in the condition it was sent to you for a full refund to be granted. If you would like to return an item, please contact us and we will pay for a return postage label for you to use. However, if you are having trouble using your product please contact us and we will do our best to help.

At Intra Laboratories, we are committed to providing our customers with the best possible online shopping experience.

This includes a commitment to excellent customer service, even after your order has been delivered.

Please feel free to submit any questions or inquiries regarding your order by sending us a message through the eBay messaging system or contact us directly by phone on 01752 724109.

Our support team will respond to eBay messages within 1 working day and are available to take calls Monday - Friday, 9am - 3pm.