eBay

About Us

⭐【Extra Large Cooking Space】A total of 941 sq. inches cooking space, including

551 sq. inches Enamel cooking grate Area and 192 sq. inches Offset Enamel cooking grate Area.

⭐【Side Access Door】With side charcoal access door, it's more convenient to add charcoal and control heat loss to a minimum

⭐【Enamel Grilling Rack】Enamel process is widely used in outdoor grill industry. Our grilling grates and charcoal trays are made of enamel, and the warm rack is made of stainless steel, which are both resistant to high temperature and easy to clean.

⭐【Heavy-duty】The whole structure is made by heavy duty metal, and a heavy lid will reduce the heat loosing, make the food cooked quickly.

⭐【Customer Service】If you have any problems with your order, please contact us, we'll help you solve it. We back our products with a manufacturers warranty against defective workmanship or parts missing. Please feel free to contact us for any problem. And also we provide with 1 year quality warranty.

Payment

1. We accept Payoneer, PayPal ,Google Pay,Visa,Discover payment,etc
2. We appreciate prompt payment and look forward to your business in the future.
3. Unpaid item will be filed without receiving payment in 7 days from listing ended.
4. If for some reason there is any issue with the purchase,please contact us prior to leaving feedback,and we will be glad to work with you to have it resolved.

Shipping

1. We take great care packaging every item to ensure safe quality shipping.
2. We ship UPS/USPS/FedEx depending on your location and the shipping method you have chosen.
3. Most shipments are sent out within 1-3 business day after payment is confirmed or cleared,unless stated on otherwise in the listing.
4. Packages are not shipped on Saturday and Sunday. Transit time varies and depends on the carrier,we cannot be held responsible for delays caused by carriers.
5. Please make sure to provide the correct shipping address when placing your order,orders will be shipped out to the shipping address provided by eBay.
6. Shipping time by eBay is estimated and not guaranteed and is subject to change especially during peak periods.
7. Orders shipping to Hawaii,Puerto Rico,Guam or Alaska may not select the Free shipping option for this item,if free shipping is selected for one of these destinations we reserve the right to cancel your order.

1. If you have any questions or concerns about the product or the auction,please contact our customer service department via email or send us message on eBay my messages. We will give you a response in 24 hours.
2. All emails will be responded to within 12-24hours.

Returns

1. We offer a 30 day return policy on all items.(Unless stated otherwise in the listing).
2. All returns must be in original condition and must include the original packaging and content intact.
3. Returns should be packed in proper packaging to avoid damage to the item or it original packaging.
4. For any return request please contact our Customer Support by eBay Messages and you will be assigned an RMA number and instructions on how to proceed with your return.
5. Please allow 3-5 business days after we receive your package to process your return.
6. Any returns that violate this return policy will not be accepted and will be sent back at customers’ expense.