SHIPPING
All Orders are shipped with Royal mail signed for on a free 2 to 3 day service, or we offer a payable UPS next day delivery service if you need the item quickly
All Orders will be shipped on a next working day basis
We will dispatch all orders to ebay registered addresses only, so should you require the item to be delivered to a different address, please make sure you have added it as one of your registered addresses on ebay
Free delivery is only applicable to UK Mainland addresses
WARRANTY /RETURNS
Defective or damaged item during transit must be reported within 48 hours in receipt. Contact us through eBay messaging system
Simply return the purchased item(s) within 30 days of receipt in its original (re-sellable) condition and packaging for a refund
We can only refund or replace the item when we actually receive it back. All Returns are processed within 5 working days of receipt at our office.
FEEDBACK
· Our customer's satisfaction is very important for us and we strive hard to provide quality products and service. We have always maintained a 100% positive feedback score so if you have any problems with an order please contact us and we will resolve your issue for you
· If you have any other questions / concern please don't hesitate to ask. We will do our best to provide a quick solution to your problem.
· We are open for suggestions to improve and we request you to give a chance to help you before you leave a negative or neutral feedback. There is always a mutual solution to a problem.