Customer Service:
Thank you for selecting JAMS distributors! If you are happy with your purchase, we would appreciate it if you would leave a detailed positive feedback!
We will get back to you within 24 hours (excluding weekends and holidays) for any inquiry you have.
If you are for any reason not satisfied with the product you have received, we can send a replacement or issue a full refund when returning the product.
Our main objective is making our buyers satisfied and we strive for the highest level of service.
Payment:
We currently accept payment by Credit card, Debit cards and PayPal with a confirmed address. Buyers have access to paying with Credit Cards or debit cards once you have set up your PayPal. You are also allowed to continue as a guest and simply submit your payment information.
All purchases requires immediate payment or it will be subjected to cancellation.
Shipping:
We ship your order to the address provided to us. If you are buying this as a gift, or rather have it delivered elsewhere, please make sure that the address is correct and you can also contact us via messaging and we will gladly assist. We ship all orders ASAP. For ex: If you order your product on Thursday morning, we will ship it either that same day or Friday morning (barring any national holiday). You will receive a tracking number as soon as your item is shipped. Purchases made on a weekend or holiday will be sent out the next business day.
Contact Us: If you have any questions or would like to communicate with us, please send us a message and we will get back to you.