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Product Description
A physical street address is required for all deliveries. It's important to us that every parcel completes its journey safe and sound. But we appreciate that some remote locations may only have the Post Office Box as an alternative collection point and if this is the case, we may opt to have these parcels returned to us in the case of non-deliverable by the delivering courier company and cancel/refund your order as a result.
Location: This product is ready to ship from our LA-based warehouse.
Expect dispatch 1 - 2 business days.
Expect delivery times are 2 - 8 business days (from daye of despatch). Please note that delivery's to Remote area may take 4 - 10 in transit once dispatched.
Please note, all the delivery dates times are provided by a third-party service provider and are only estimates.
Courier company: AUS POST & Other local couriers (eg: Fastway). Please note the courier company will be chosen automatically for you depends on your location.
Note: Please make sure the contact name, mobile number and address were written clearly. Missing or wrong information may cause delay, additional charge, or lost.
Do not bid/buy if you do NOT agree to the "Terms & Conditions"
- All policies in the description form part of the "Terms & Conditions".
- You must pay after you have made the purchase. Failure to pay after 7 days of purchase may result in negative feedback and be reported to eBay as a non-paying buyer, and the item being re-listed unless other arrangements have been granted by the seller.
- You must agree to our postage and handling charges before bidding/buying.
- We may occasionally send you newsletters via email.
- Under no circumstances will Easycarts be liable for any direct, indirect, incidental, consequential, or other damages resulting from any products purchased from Easycarts beyond the value of products purchased, including, but not limited to, any lost profits, time, business interruption, or loss of programs or information.
- It is buyer's responsibility to check the product purchased whether it complies with their local state's standard and regulations.
Change of Mind? No worries!
Warranty Claims
In order to make a claim, you must provide the Help Centre with:
- Details of the defect or damage in relation to which you are making a claim under the warranty;
- photographic evidence of the defect or damage, where applicable;
- your invoice (including order number) and any other proof of purchase; and
any other details we may need to process your claim.
Where goods are damaged or defective upon delivery, you must provide photographic evidence of the damage before receiving a repair, replacement or refund.
WE CARE ABOUT YOU
We pride ourselves on our great before and after-sales service and wide product range.
EVERY customer is important to us and we will do our best to ensure that your experience with us is nothing less than excellent. Sometimes, though very rarely, we can make a mistake - we are human after all. If you feel we deserve less than 5 stars for any reason, please let us know before you leave your feedback so we can address your concern.
Please send an email via My eBay messages. You will usually receive a reply within one business day. During eBay sales, it may take longer to receive a reply due to the increased volume of customer enquiries.
For any before-sales enquiry, please make sure the item number is written. For any after-sales enquiry, please make sure your eBay username or sales record number is written.