Refunds only given if it is the wrong item – or not as described in the listing.

All quotes include the cost of freight/postage & packaging materials, as well as the time taken to correctly package the item & process the paperwork.

All items freighted/posted are well packaged to ensure they arrive undamaged.

On the rare occasion that an item is damaged, it is not our responsibility to compensate or give a refund - as the item was sent at your request.

Return freight/postage is the responsibility of the purchaser.

All items are sent with a tracking number.

If delivery is late or delayed – search the tracking number on the relevant carrier’s website.