FREQUENTLY ASKED QUESTIONS

POSTAGE

-        NO MONEY IS MADE ON THE POSTAGE CHARGES. THE PRICE IS REFLECTIVE OF THE COST INCURRED IN SHIPPING YOUR ITEM TO YOU. AS WELL AS THE COURIER CHARGE, I MUST ALSO CHARGE FOR THE MATERIALS, (TAPE, BUBBLEWRAP, BOXES), TO GET YOUR ITEM TO YOU SAFELY.

-        YOU MAY SEND YOUR OWN COURIER TO COLLECT THE ITEMS FOR YOU, HOWEVER I MUST CHARGE FOR PACKAGING THE ITEM.

-        IF THE ITEM IS BEING SOLD AS ‘COLLECTION IN PERSON ONLY’, THIS MEANS IT IS EITHER TOO FRAGILE, TOO LARGE OR TOO HEAVY TO SEND WITH MY USUAL COURIER SERVICES. IF THAT IS THE CASE, YOU MAY STILL SEND YOUR OWN COURIER TO COLLECT ON YOUR BEHALF, HOWEVER I CANNOT WRAP THE ITEM FOR YOU. IT MUST BE A MAN-WITH-A-VAN TYPE SERVICE WHO WILL TAKE THE ITEM AS IT IS. ‘SHIPLY’ ARE A VERY GOOD SERVICE FOR THIS SORT OF JOB.

-        COLLECTION IN PERSON IS ALWAYS AVAILABLE.

BICYCLE DELIVERY

-        ALL COMPLETE BICYCLES WILL BE SLIGHTLY DISASSMBLED IN ORDER TO FIT THEM INTO A BOX.

-        YOU WILL NEED TO RE-ATTACH THE PEDALS, HANDLEBARS, SADDLE AND FRONT WHEEL.

-        YOU MAY NEED TO RE-ADJUST THE BRAKES AND GEARS ON RE-ASSEMBLY.

COMBINED POSTAGE

-        COMBINED POSTAGE IS ALWAYS AVAILABLE IF THE SHIPPING DESTINATION IS WITHIN THE UK – PLEASE JUST ASK.

-        IF THE ITEM IS BEING SENT VIA THE GLOBAL SHIPPING PROGRAMME, I CANNOT COMBINE THE POSTAGE FOR YOU FROM MY END. EBAY THEMSELVES SET THE POSTAGE PRICES FOR THE GSP – WHAT YOU PAY AND WHAT I RECEIVE ARE TWO DIFFERENT FIGURES. FOR MORE INFORMATION ON THIS PLEASE CONTACT EBAY DIRECTLY.

AUCTIONED ITEMS

-        PLEASE DO NOT ASK FOR BUY IT NOW PRICES ON AUCTIONED ITEMS WITH BIDS ALREADY ON THEM OR WITH LESS THAN 48 HOURS REMAINING UNTIL THE END OF THE AUCTION. THIS IS TO BE FAIR TO EVERYONE BIDDING AND WATCHING.

VAT

-        VAT IS CHARGED ON THE POSTAGE COST, INCLUSIVE AT 20%.

-        VAT INVOICES ARE AVAILABLE ON REQUEST – PLEASE JUST ASK.

-        DUE TO THE ITEMS I SELL BEING SECOND HAND GOODS, I PAY VAT ON THE SALE PRICE VIA THE MARGIN SCHEME. THERE IS NO VAT THAT CAN BE CLAIMED BY THE PURCHASER ON THE SALE PRICE OF THE ITEM.

PLEASE MAKE SURE YOU STUDY THE PHOTOGRAPHS CAREFULLY BEFORE BIDDING OR MAKING A PURCHASE. I DO MY VERY BEST TO OUTLINE ANYTHING WORTH MENTIONING IN THE DESCRIPTIONS HOWEVER THIS IS NOT ALWAYS POSSIBLE.

PART EXCHANGES ARE ALWAYS WELCOME – PLEASE JUST ASK.

FOR ANY FURTHER QUESTIONS PLEASE GET IN TOUCH. I TRY TO RESPOND QUICKLY TO MESSAGES HOWEVER, BEING A ONE-MAN OPERATION, I CANNOT GUARANTEE AN INSTANT RESPONSE.