Payment
We accept the following payment methods:
Please contact us if you have any questions.
Shipping Policy
Most orders are shipped via UPS and USPS within 2 business days. Any orders with Guaranteed Delivery will be shipped in time to arrive on the expected date. Whenever possible, products are double-boxed to further protect the contents of the package. All packages are shipped with shipping insurance. Once your order has been shipped, you will receive a notification with your tracking information. Please allow 1-5 business days for delivery depending on what part of the country the order is being shipped to.
All orders over $250 we add signature confirmation to for security against package theft. By placing an order in that amount you agree to accept all responsibilities related to accepting and signing for your packages.
*Products returned as undeliverable will have the full cost of shipping and up to a 15% restocking fee subtracted from the refund.*
Return Policy
Please message us to receive a return authorization or "RA". An RA allows us to track your return and provide a timely refund. You may return any purchased item within 30 days of purchase for a refund as long as it is in the original box with all the packing and accessories. Shipping charges may be incurred by Audiolab and can be deducted from any refund even if they were provided at no cost on the original purchase. Shipping charges are based on the cost of shipping the item both ways. Opened items must be in new condition and although rare they may incur a restocking fee of no more than 10% if item is used or not complete. Please message us if you have any questions about returning an item. Defective merchandise may be exchanged or repaired, as per the manufacturer's policies and warranties. Thank you.
