Shipping Details
Return Policy
If you are not completely satisfied with your purchase, simply return the item(s) to us in their original condition within 14 working days of receipt.
We are happy to accept returns for items that are not suitable or if the item is not as described by us.
Skin care products can only be returned if you unopened.
Liability:
The cost of returning the item to us is your liability, and we cannot refund return items lost in the post. The item is your responsibility until it reaches us, so for your own protection, we recommend that you send the parcel using a recorded or tracked delivery service.
Postage charges are only refunded when the goods are confirmed as faulty, or the wrong item has been shipped.
If you change you mind and would like to return there will be a deduction £3.00 for UK buyers and £6.00 for international buyers.
Payment
PAYPAL
All payment are made via paypal otherwise specified
Please note you can use credit card to make the payment via paypal.
Terms & Conditions
Refunds: Once we receive your return package, your refund will be processed within 5 business days. Credit will be issued for the original amount that was paid for the merchandise, excluding shipping fees. Refunds will be issued in the original form of payment only.
Feedback / Customer Support
Please do not forget to leave a 5* feedback, if for any reason you feel that you are not happy with your purchase please contact us before leaving a negative feedback. we are a small business and try out best to maintain an execellent feedback.
If you need any further assistance, just get in touch via the eBay message system and we will aim to help you as soon as possible.
If there is an issue with your order, please let us know so that we can resolve it for you ASAP. It’s really important to us that you are happy with your order. We will always do our best to resolve any problems, so please give us the chance to do so before leaving negative feedback.