Authenticity Guarantee: Every product in our store is guaranteed to be 100% authentic. Shop with confidence knowing that you're receiving genuine merchandise. We prioritize customer trust and satisfaction, evidenced by our consistently positive feedback.
Product Condition and Handling: All items featured in our auctions are accurately represented through photographs. After being photographed, each product is promptly sealed into a new polybag. Our facilities maintain a clean, dust-free, odor-free, pet-free, and smoke-free environment to preserve the quality of your purchase. Rest assured that your order will be shipped out in optimal condition.
Sizing Information: Prior to making a purchase, we encourage you to review the sizing details provided for shirts, sneakers, and caps. Ensuring the correct size will enhance your shopping experience and satisfaction. Please note that once these items have been tried on, they are no longer considered as new stock.
Return Policy: We understand that sometimes a product may not meet your expectations. If you need to return an item, please follow these guidelines:
- Return Window: Items must be returned within 30 days of delivery.
- Condition: Returned merchandise must be in brand new condition, unworn, and with all original tags attached.
- Restocking Fee: If the item is not returned in brand new condition, a 30% deduction will be applied as a loss of value and restocking fee.