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Razer x Sanrio Hello Kitty¹ Kraken BT Wireless Headset
100% original
Shipment:
*We will send the item to buyer's address provided by your eBay account, if you want the item to be sent to different address, please specify by eBay message to confirm before placing order.
*Please make sure the postal address is correct, we will not be liable for postal lost caused by incorrect & invalid address provided.
*We offer combined shipping, but no local pick-up service.
*We accept PAYPAL ONLY
*All payments are expected within 7 days after the auction is closed. All non-pay bidders will be reported to eBay and get an unpaid warning from e-Bay.
*Combined Shipping for multiple items is available upon request. We offer discount on the Shipping & Handling Charge for any additional item being sent to the same address. The more you buy, the more you save.
Returns:
*We do our best to serve our customers the best that we can.
*We will refund you if you return the items within 30 days of your receipt of the items for any reason. However, the buyer should make sure that the items returned are in their original conditions.
*If the items are damaged or lost when they are returned, the buyer will be responsible for such damage or loss, and we will not give the buyer a full refund. The buyer should try to file a claim with the logistic company to recover the cost of damage or loss.
*The buyer will be responsible for the shipping fees to return the items.
1.The order will be processed within 5 working days after receipt of payment.
2. We only send the goods to the address that is registered on your PayPal account, and this address must match your delivery address.
3. The delivery time depends on the courier company. It takes about 10-25 working days local in Germany, about 10-30 working days to other European countries. The delivery time may be a little longer between the holidays.
4.If you haven't received your goods within 30 working days after paying, please contact us immediately. We will track the delivery for you and give you an answer as soon as possible. Our goal is your satisfaction.
5. Please pay attention to the following information: we do not offer combined shipping, because shipping costs are calculated based on weight. And the additional item means the same item with the same color and size.
2. The buyer bears the costs for the return.
3. 100% satisfaction guarantee. However, if for any reason the item does not match the description, we will refund your payment in segments or in full.
We always strive to offer our customers high product quality, reasonable prices, excellent customer service and a reliable credit rating.
2. We appreciate your POSITIVE feedback. Please DO NOT leave negative feedback without asking for help.
3. Please DO NOT leave negative or neutral feedback if you have not received an item within 30 days as we have repeatedly given the delivery time.
4. Our goal is to provide first class customer service so we will try our best to resolve any problem.
1. Working hours:
Monday to Saturday (Beijing time 9:00 a.m. to 6:00 p.m.)
2. Please contact us via Ebay message (not email). We will reply you within 24 hours. as quickly as possible.
3. Please contact us before leaving any dispute or negative feedback.
4. Please resend your email if you do not receive our reply.
