SHIPPING

Must Ship To a Confirmed Physical Address.
Must ship to the same Confirmed address on Paypal Invoice.
We cannot change the shipping address after you submit the order.

FREE SHIPPING

All items offered as Free Shipping are subject to change.
Free Shipping only applies to the lower 48 states.

NEXT DAY AND 2ND DAY AIR

Next day and 2nd day air applies to business days only.
In order for your product to be shipped the day it is purchased an order must be received by 3pm central time.
Weekends and holidays are not work days do not count towards days in transit.

TRACKING INFORMATION

Your UPS tracking number(s) will posted to your account as soon as your package is labelled in the warehouse and put onto the UPS trailer.
Your packages can be tracked after your package is scanned at the UPS depot, which normally occurs between 6PM and 7PM.
Once your package is scanned at the UPS depot, you will received an automatic email from UPS, again letting you know your tracking and that it is now available to be tracked through UPS.com.

International Customers

Please note that taxes and duties may be assessed on any item purchased from another country, and these are not included in the shipping cost. These charges may be assessed by your specific country during importation, and are totally between you and your country. We do not know whether or not your country will impose any charges for importing this item, nor do we know what the charges will be, if any. Contact the customs office for your country for more information.

RETURN POLICY

All returns must have original packaging - no exceptions.

PRODUCT WARRANTIES

All products are brand new with full manufacturer's warranty.
Most products we sell are covered by a manufacturer's warranty that requires items to be sent directly to the manufacturer for replacement or repair.

RETURNING MERCHANDISE

An RA (Return Authorization) number is required for all returns. You can request a Return Authorization by logging into your account, select an order, and click on "Return".
We will refund your money as long as the merchandise shows no sign of wear or abuse.
NO returns on closeout items.
Items must be returned within 30 days of purchase date.

RETURNING GOOSE OR DUCK CALLS

You must contact Rogers within 2 days of receiving merchandise (no exceptions), and goose/duck call must be in same shape as when you first received it.

RETURNING CLOTHING, FOOTWEAR AND WADERS

Once worn outside these products cannot be returned, unless defective.
Tears, punctures, rips or other types of damage are not warrantable and no refund will be issued.

DEFECTIVE OR DAMAGED MERCHANDISE

All items received damaged must be reported within 2 business days. We must have original box with tracking label attached for a UPS claim.
Always inspect and test your equipment immediately upon delivery, even if you do not plan to use it right away. Most products we sell are covered by a manufacturer's warranty that requires items to be sent directly to the manufacturer for replacement of repair.

FREE SHIPPING CONDITIONS

Items offered as Free Shipping are subject to change. Free Shipping only applies to the lower 48 states.

NEXT DAY AND 2ND DAY AIR SHIPPING

When offered, next day and 2nd day air applies to business days only. In order for your product to be shipped the day it is purchased an order must be received by 3pm central time. Weekends do not count towards days in transit.

RETURN EXCLUSIONS

Special order items cannot be returned.
Electronics cannot be returned.