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FEEDBACK:
We do all that is within our powers to provide excellent customer service to all our buyers. If you think there is a reason to leave negative or neutral feedback, please contact us before, and we will try to resolve the problem as soon as possible.
Shipping
We
ship via USPS, FedEx, and UPS depending on the order. FedEx and UPS shipments
require a physical address.
All
in-stock orders will be shipped within the specified handling time stated in
the listing.
Once
your order has been shipped you will receive a confirmation email with the
carrier tracking number.
Please refer
to the tracking number for information regarding the location of your package
and its status.
The
estimated and or guaranteed delivery dates provided by either eBay, USPS,
FedEx, or UPS are not always correct.
Weather
and other transportation related issues can affect the actual transit time of
your package.
Returns
If you
are not completely satisfied with your purchase, simply return the item to us
in its original condition within 14 days of receipt.
Returned
items must be unused and in new condition.
We
will issue a full refund, excluding the original delivery charge.
Please note:
1- The item is your responsibility until it
reaches us. Therefore for your own protection we recommend that you send the
parcel using a delivery service that insures you for the value of the goods and
also provides a tracking number.
2- The cost of returning the item to us is your
responsibility. Upon inspection, if the item is determined defective we will
reimburse the return shipping.
3- Delivery charges are only refundable where
goods are faulty and or defective.