ITEM DESCRIPTION
SIZE GUIDE
SHIPPING POLICY
When will my order ship?
Most orders ship within 1
working day. Shipping times may vary due to availability of
merchandise. This is very rare but we will notify you with a message.
Are you getting more stock in?
Some items in our shop sell out quickly,
however we regularly update our shop, so it’s worthwhile checking again. In the
meantime, if you would like to find out whether a particular product is coming
back in stock, please message us.
I haven't received my item?
Please contact us after 10 days of our dispatch date, as we need to allow 11 working days for Royal mail to start their investigation. Once we have filed the case with them we will surely resolve the case on your favour.
RETURN POLICY
I want to exchange my item
We are happy
to do exchange if you are not happy with the product. Just message us for the
return address and follow the instructions given for further process.
Terms and conditions
Exchange is
eligible until 30 days of receipt of your order.
The
item has to be in unworn condition in its original packaging.
Your
chosen item has to be of same price or more (if more then please message us and
we will send you the invoice by PayPal)
I want to
return my item for refund
You
can return the unwanted item to us for a refund. Please message us for
instructions for further process.
Terms and conditions
Refunds
are eligible until 30 days of receipt of your order.
The
item has to be in unworn condition in its original packaging
The
return will be at the buyers’ expense.
Refunds
and exchanges will only be given once the item has been received.
If the
item was sent via free delivery the standard postage cost will be deducted from
the refund amount.
My item is faulty, I want a replacement /
refund
It happens very rarely and we will take full
responsibility. We will provide you the return label or pay for the return
postage. Please contact us so we can come up with the solution you are 100%
satisfied with.
How long
does it take to process my refund?
Once we
have received your package, your refund will be processed within 24 hours.
Please note that your banking institution may require additional days to
process the refund.
Please
contact us before leaving negative feedback, we will be happy to resolve the
problem.
THANK YOU FOR SHOPPING WITH US!