Payment Methods
We
can only accept PayPal payments. Most major credit/debit cards are
accepted through PayPal. We are unable to accept credit/debit cards over
the telephone or in person.
Shipping
UK Mainland
Your
order will be despatched within one working day if your payment is
received. The standard delivery to a UK mainland address is
approximately 3 - 5 working days for standard services and 1-2 days for
express services, Monday to Friday. This information is given as a
guideline only provided by our couriers. These delivery times may vary
due to a busy period or other similar circumstances which are out of our
control and because we cannot be held responsible for delays in postal
deliveries. If you don't receive your item within 5 working days from
the day it was despatched please contact us.
UK Highland & Islands
Depending
on the size of your order there may be a delivery surcharge for UK
Highland and Islands. Please request a quote prior to purchase.
International Shipping
Shipping
to different counties can vary significantly Please allow 14-21 days
for your order to arrive. The majority of our international shipments
are made via Royal Mail who will pass on your order to your national
postal service. We do not recommend using a PO Box as a postal address
as for registered parcels a signature will be required.
Returns
You
must contact us for authorisation code before returning any goods. You
have the right to cancel your order within 14 working days of delivery,
starting the day after you receive the goods, and return your order for a
refund.For unwanted items the
goods must be returned by you in saleable condition at your expense and
we would recommend for your own protection that you use a signed for
service delivery service as we cannot accept responsibility for the item
until we have it back. We will offer refund for new items which are
returned within 14 days from the date of delivery of your order. Items
must be returned in the same brand new, unused and saleable condition
with all labels and original packaging. If the goods are unsuitable, a
refund for the purchase price will be issued. It may take up to 28 days
to refund your payment from the date your items arrive in our warehouse. In
the unlikely event that your goods are received damaged or faulty, or
they develop a fault in a very short period of time, 30 days from
purchase, please contact us. If we cannot repair the damaged items we
will offer a replacement or exchange it with any other item. If you
prefer any other item as an exchange then the difference in price will
be either refunded or charged to you.