DELIVERY INFORMATION:
·
UK orders are dispatched using 2nd
Class mail, unless chosen otherwise.
·
All orders are dispatched within 24
hours of payment, Sunday no Mailing or dispatch.
We use Royal Mail for
deliveries, royal mail doesn’t usually deliver or collect on bank and public
holidays. There also may be a delay due to seasonal posting such as Christmas
holidays, please be aware when bidding or buying an item, that although we
dispatch within 24 hours we cannot be held responsible for bank, public or seasonal
delay holidays. We also retain proof of postage for all outgoing mail.
RETURNS:
We try to be fair and
accurate with all auctions and descriptions. Please read each auction and bid
carefully.
We
offer a 14 Day money back guarantee, provided following conditions are met:
·
If you would like to return a product,
please contact us first.
·
Buyer must pay for postage to return
items.
·
Items must be returned undamaged with
all packaging.
·
If the Buyer does not pay for the
postage or item is returned damage, a refund will not be issued.
FEEDBACK:
Your feedback is very important to our business, we
invite you to leave us positive feedback if you are satisfied with our service.
If, however you are not satisfied, could you please let us know before leaving
neutral or negative feedback. We promise to try our best to resolve all
problems. Good communication is always the way forward. Our aim is to try and
deliver the highest quality products at the lowest possible price, passing the
saving on to our customers, aiming for customer satisfaction.
