ITEM DESCRIPTION

SIZE GUIDE

SHIPPING POLICY

 When will my order ship?

      Most orders ship within 1 working day. Shipping times may vary due to availability of merchandise.  This is very rare but we will notify you with a message.

 Are you getting more stock in?

Some items in our shop sell out quickly, however we regularly update our shop, so it’s worthwhile checking again. In the meantime, if you would like to find out whether a particular product is coming back in stock, please message us.

 I haven't received my item?

Please contact us after 10 days of our dispatch date, as we need to allow 11 working days for Royal mail to start their investigation. Once we have filed the case with them we will surely resolve the case on your favour. 

RETURN POLICY

 I want to exchange my item

    We are happy to do exchange if you are not happy with the product. Just message us for the return address and follow the instructions given for further process.

Terms and conditions

    Exchange is eligible until 30 days of receipt of your order.

     The item has to be in unworn condition in its original packaging.

    Your chosen item has to be of same price or more (if more then please message us and we will send you the invoice by PayPal)

I want to return my item for refund

      You can return the unwanted item to us for a refund. Please message us for instructions for further process.

Terms and conditions

    Refunds are eligible until 30 days of receipt of your order.

     The item has to be in unworn condition in its original packaging

     The return will be at the buyers’ expense.

      Refunds and exchanges will only be given once the item has been received.

    If the item was sent via free delivery the standard postage cost will be deducted from the refund amount.

 My item is faulty, I want a replacement / refund

It happens very rarely and we will take full responsibility. We will provide you the return label or pay for the return postage. Please contact us so we can come up with the solution you are 100% satisfied with. 

How long does it take to process my refund?

    Once we have received your package, your refund will be processed within 24 hours. Please note that your banking institution may require additional days to process the refund.

Please contact us before leaving negative feedback, we will be happy to resolve the problem. 

     THANK YOU FOR SHOPPING WITH US!