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We obtain a proof of posting for every dispatched  item. If an item is lost or not delivered we will request a Post Office investigation. 

This does NOT affect our no-quibble full returns policy if an item is unsatisfactory for any reason.

Please note : all items are POST FREE in the UK.  If the value of an item or items is significant we will use SIGNED FOR of SPECIAL DELIVERY services as appropriate.
International Postage : this incurs an extra cost as outlined in the item description
All overseas dispatches over £45 in value will be sent by International Signed For Service at extra cost.