the products we are selling include factory warranty, don’t cover items
that have been abused, burned and damaged in any form. Please contact
us via eBay Message if you have NOT received item, we will check it with
post office, and then resend or refund any missing item. In the
unlikely event that your product is faulty in anyway, you must contact
us ASAP and then return it within 7 Days of receipt. The postage and
packaging fee will NOT be refunded. We will not be responsible for the
delivery or insurance charges incurred in returning item back to us. If
you return an item purchased from us, it must be back in Factory
Condition. This includes packaging, inserts, manuals etc. Please allow
up to 5 Working Days for us to process your returned item.