About us
Timeless Jewelers is located at 17616 Collins Avenue in Sunny Isles Beach Florida 33160. All items offered for sale are available for inspection prior to purchase.
Timeless Jewelers reserves the right to end any auction at any time. Please feel free to call our Customer Service Department with any questions or concerns, phone 305 919 9901.
General
All items offered for sale have been inspected for authenticity and found to be genuine.
If you have any questions or concerns, please contact us prior to bidding on, or purchasing any item. Once an offer is accepted, it's a binding contract and will be felt as such.
Any attempts to defraud us, will be reported to Ebay as well as the proper authorities.
Payment
We prefer payment via bank wire transfers. All items over $3,000 must be paid for by bank wire transfer only. Full payment should be completed within 3 days of purchase. All Florida residents will be charged an additional 7% Florida Sales Tax.
U.S. Shipping & Handling
All items ship via FedEx Priority Overnight (A.M. Delivery) to an Ebay confirmed shipping address only. All packages are fully insured up to the point they are signed for during delivery. Therefore, it is the sole responsibility of the recipient to check the package for any damage or tampering prior to signing for it during delivery. Most orders ship within 1 to 2 business days after payment is cleared.
International Customers
International buyers are responsible for paying shipping and customs duty charges to their respective country. Certain countries have shipping restrictions on insurance amounts and items allowed for import. Please contact us before purchasing, to discuss shipping, and to check if your country has any import restriction.
Returns
All sales are final, returns are not accepted due to previous fraudulent experiences. Please contact us for any questions, we are always glad to assist by providing video, pictures, or any other extra information you may desire to help in your decision making process.
Feedback
Low or no feedback buyers, please contact us prior to bidding on, or purchasing any item. Please leave us a positive feedback after the transaction has been completed. A positive feedback for us, will always be followed up with the same. If for some unforeseen reason there are any issues, please contact us before leaving any feedback. We strive for perfection, and will always try our best to make things right.
