Brand: DOLCE & GABBANA
About the brand: Dolce & Gabbana is an Italian luxury industry fashion house. The company was started by Italian designers Domenico Dolce and Stefano Gabbana in Milan, Italy. Domenico Dolce was born on 13 September 1958 in Polizzi Generosa, Sicily. Stefano Gabbana was born on 14 November 1962 in Venice, and according to some sources in Milan, Italy (Gabbana, Stephano 2007). The two met in Milano in 1980 and worked for the same fashion house. In 1982 they established a designer consulting studio. In time it grew to become “Dolce & Gabbana”. They presented their first women’s collection in 1985 in Milan, where a year later their store would open its doors in 1986.
Two years later they launched their leotard line and in 1989 started designing underwear and swimming costumes (Domenico). Dolce and Gabbana started to export their products in Japan and other countries like the U.S. where they found their own showroom in 1990 (Gabbana, Stephano 2011). The same year they showed their men’s collections. They launched their first perfume Dolce & Gabbana in 1992 (Dolce & Gabbana 2011). They won the Woolmark award in 1991 and the prize “most feminine flavor of the year” in 1993 (Dolce & Gabbana 2007). They won an Oscar for best male perfume in 1996.
Size
Size: UK 7.5 / EU 41.5 (These were owned by a UK 8 footed male)PHOTO IMAGERY - We take high quality images of all our items using top range cameras. However your computer monitor settings may not replicate the correct colours.
PAYMENTS
Please make your payment within 3 days of the auction ending.
If for any reason there is a problem with making the payment please let us know as soon as possible.
Forms of payment accepted:
· PayPal
· Postal Order
· Cheque (please bear in mind your item will not be dispatched until your cheque has cleared)
When sending cheque or postal order, please include the item number you are paying for.
POSTAGE
Please note that we only post 3 times a week, not every day, therefore your item will be sent 7 days after cheques received and 1-3 days after PayPal and Postal Orders received.
Please also note that the postage charge on each item also includes packaging and disbursement costs, not purely the actual postage rate what is stamped on the item.
Please contact me for possible combined shipping cost if purchasing more than one item from us at the same time.
As per eBay's agreement and recent decision to cap P&P costs within the categories we sell in, all our items P&P costs are set accurately and within eBay guidelines.
Please note that as with every delicate garment we post we try to minimise them being creased and crumpled in its packaging. However with suits we must advise that you may have a few small creases in it as expected and you may wish to have the suit pressed before being worn.
PLEASE CONTACT US FIRST IF YOU DO NOT RECEIVE YOUR ITEM WITHIN 7 DAYS OF YOUR PAYPAL PAYMENT OR 14 DAYS OF YOUR CHEQUE/POSTAL ORDER PAYMENT.
IMPORTANT INFORMATION FOR INTERNATIONAL PURCHASERS:
1. Please contact us first to ensure we post to your destination.
2. Please contact us for postage & packaging cost BEFORE purchasing the item. This is to ensure that you are comfortable paying the postage & packaging rate to your country.
Sending an item overseas may actually be a lot a higher that you would expect, this is because all our items have to be sent both tracked and insured, which obviously bump up the cost.
Items HAVE to be sent this way for our company to be covered by Paypal’s Protection Policies against fraud and chargebacks.
Please note the postage we quote is non-negotiable. We are aware that Royal Mail offers a small package standard international rate, however this service is uninsured and untraceable.
RETURNS
Returns only apply to 'Buy-It-Now' listings.
Before deciding to return the item, you have a statutory duty to take care of the goods in your possession. This includes any packaging which forms part of the goods. For example, card, pins, tissue paper, plastic bag etc. Basically the item must be returned in the exact same condition as sent out to you. E.g.: Bundling a suit creased into a tiny bag is not acceptable.
Please note that we closely inspect and security mark all items before dispatching, therefore any deliberately damaged garments will not be refunded but will be returned to sender.
If your purchase does not fit you and you require a return for a refund, we are more than happy to do so, however all of our items have been measured as accurate as possible. If you require further measurements to ensure the correct fit, please email us before purchasing the item.
Please also note we do not offer refunds on P&P. This will be the ACTUAL postage paid for the item to be sent to you, not the capped P&P rate that eBay set. (E.g.: a suit to the UK costs approximately £9.00, NOT eBay's capped rate of £4.00). Return P&P costs are to be met by the buyer.
If you do need to return an item, please notify us within 24 hours of receiving the goods and return back to us within 3 Post Office working days (Saturday included) from receiving the item from us. All items are sent recorded with traceable information when an item has been received and signed for.
PROBLEM SOLVING
WE HAVE BUILT AN EXCELLENT REPUTATION AND HAVE MANY HAPPY CUSTOMERS THAT REPEATEDLY RETURN TO PURCHASE FROM US AGAIN AND AGAIN. YOU WILL SEE THIS FROM OUR GREAT FEEDBACK.
ALTHOUGH WE TRY TO MINIMISE ERRORS OCCURING THEY DO HAPPEN FROM TIME TO TIME. RESOLVING THEM IS OUR TOP PRIORITY ALONG WITH CUSTOMER CARE, THEREFORE IF A PROBLEM OF ANY SORT DOES ARISE, PLEASE CONTACT US FIRST SO WE CAN RESOLVE THE MATTER TO YOUR SATISFACTION. THIS MAY ALSO INCLUDE AN ITEM THAT HAS NOT ARRIVED WITH YOU.
WE AIM TO PLEASE YOU SO PLEASE DO NOT LEAVE NEGATIVE FEEDBACK IN THE FIRST INSTANCE BUT - AS PER EBAY GUIDES - CONTACT US FIRST TO FIND A RESOLUTION.