Customer Support
All domestic packages are shipped for Free (Unless other shipping method was selected during the checkout)
- We ship within two business days of payment, usually sooner
- Standard FREE shipping takes between 3-5 business days
- Expedited shipping takes between 2-3 business days
- Overnight shipping takes between 1-2 business days
We do not accept P.O. BOXES - PLEASE PROVIDE A PHYSICAL ADDRESS
We Ship Globally using ebay's GSP, the item is sent to a logistic center in KY and shipped from there to the rest of the world.
- International customers are responsible for all duties and taxes
- Contact your local authority for questions related to the amount of duties or taxes you will be responsible for
In the event that you would like to return your purchase, we allow returns that are processed within the defined return date (the return date is to be found in the return policy/shipping and handling section)
Please contact us for a return authorization and the return shipping address. Please contact us for a Return Merchandise Authorization (RMA) number. We advise you to use a reputable carrier service when returning your goods. Please pack all returns appropriately.
- We ship globally Via eBay's global shipping program (GSP). Thus we don't cover returns for items shipped globally. Buyers returning such items will be refunded ONLY for the item's cost and not for the shipping.
- please check the Voltage information and make sure it matches the one in your country. In case it's not stated in the description, do ask us.
PayPal is our preferred method of payments it's the quickest, easiest and most secure way to pay for your goods or services online. PayPal offers buyer and seller protection should there be a problem.
If you do not have a PayPal account, to get started and buy your first item with us is very easy. Simply click on the 'Buy It Now' button and follow the eBay checkout steps. Select PayPal as the payment method you then will be given the chance to enter your card details in to PayPal's secure checkout in order to pay for your order. Once the payment has been made, you will then be given the opportunity to make your own PayPal account to make paying for your items in the future very easy.
Should there be a problem with payment please do let us know.
Customer satisfaction is very important to us. If you have any problem with your order,please contact us and we will do our best to make you satisfied, please do not leave a negative feedback before we resolve your problem.
We guarantee that your issue will be solved quickly.
As long as you are happy with your purchase of , please leave us a positive feedback.
Your feedback is very important to us it affects our search placement on eBay. We will leave a positive feedback for you in return automatically once we receive your feedback.
If you have any queries, please contact us via ebay. We usually respond within 24 hours on weekdays.
Thank you for visiting our ebay store!
When you purchase a pair of Matsu handcrafted gloves, we sincerely promise you all the details, quality and style you have a right to expect along with warm and cozy hands for the winter. We guarantee our gloves to be lint-free, wear-resistant, flexible, breathable, and that they will hold their shape wearing after wearing. Matsu gloves stand the test of time, conforming to the shape of your hand for a custom fit over time.
The addition of a fine pair of gloves adds just the right touch of sophistication to any ensemble. We guarantee you will receive compliments on your Matsu gloves-they make excellent gifts!
Size Chart:
Measurement for women gloves:
Size S= 7"(16.7- 17.6cm)-Middle finger=8.1cm
Size M= 7 1/2" (17.7-18.4 cm)-Middle finger=8.4cm
Size L= 8" (18.5-19.2 cm)-Middle finger=8.7cm
Size XL= 8 1/2" (19.3 - 20 cm)-Middle finger=8.7cm
Measurement for men gloves:
Size S= 9" (20.0-20.8 cm)-Middle finger=8.8cm
Size M= 9 1/2" (20.9 - 21.6 cm)-Middle finger=9.0cm
Size L= 10" (21.7 - 22.4 cm)-Middle finger=9.2cm
Size XL= 10 1/2" (22.5 - 23.2 cm)-Middle finger=9.4cm
Because gloves are sent when it just finished, so when you receive it, maybe it will smell bad. This is normal.
But you just need to place gloves at ventilated place several days. The smell will gone.
Don't do this:
1. Rub on sharp or rough objects
2. Place under the sun directly
3. Dry it with a hair dryer
- Matsu Gloves are the perfect accessary to keep you looking and feeling HOT
- Connect all thing HOT in our INSTAGRAM share your photos using #matsugloves9417 on INS to be one of us
- Made of the finest ITALIAN LAMBSKIN LEATHER
- Available Lining: 100% UNLINED LINING
- PROTECTION DESCRIPTION : Do not dry,lron on low heat,Compatible with any drycleaning methods,Do not bleach,Don't use oil of leather shoes,Don't touch those spikes.
Customer Support
All domestic packages are shipped for Free (Unless other shipping method was selected during the checkout)
- We ship within two business days of payment, usually sooner
- Standard FREE shipping takes between 3-5 business days
- Expedited shipping takes between 2-3 business days
- Overnight shipping takes between 1-2 business days
We do not accept P.O. BOXES - PLEASE PROVIDE A PHYSICAL ADDRESS
We Ship Globally using ebay's GSP, the item is sent to a logistic center in KY and shipped from there to the rest of the world.
- International customers are responsible for all duties and taxes
- Contact your local authority for questions related to the amount of duties or taxes you will be responsible for
In the event that you would like to return your purchase, we allow returns that are processed within the defined return date (the return date is to be found in the return policy/shipping and handling section)
Please contact us for a return authorization and the return shipping address. Please contact us for a Return Merchandise Authorization (RMA) number. We advise you to use a reputable carrier service when returning your goods. Please pack all returns appropriately.
- We ship globally Via eBay's global shipping program (GSP). Thus we don't cover returns for items shipped globally. Buyers returning such items will be refunded ONLY for the item's cost and not for the shipping.
- please check the Voltage information and make sure it matches the one in your country. In case it's not stated in the description, do ask us.
PayPal is our preferred method of payments it's the quickest, easiest and most secure way to pay for your goods or services online. PayPal offers buyer and seller protection should there be a problem.
If you do not have a PayPal account, to get started and buy your first item with us is very easy. Simply click on the 'Buy It Now' button and follow the eBay checkout steps. Select PayPal as the payment method you then will be given the chance to enter your card details in to PayPal's secure checkout in order to pay for your order. Once the payment has been made, you will then be given the opportunity to make your own PayPal account to make paying for your items in the future very easy.
Should there be a problem with payment please do let us know.
Customer satisfaction is very important to us. If you have any problem with your order,please contact us and we will do our best to make you satisfied, please do not leave a negative feedback before we resolve your problem.
We guarantee that your issue will be solved quickly.
As long as you are happy with your purchase of , please leave us a positive feedback.
Your feedback is very important to us it affects our search placement on eBay. We will leave a positive feedback for you in return automatically once we receive your feedback.
If you have any queries, please contact us via ebay. We usually respond within 24 hours on weekdays.
Thank you for visiting our ebay store!
When you purchase a pair of Matsu handcrafted gloves, we sincerely promise you all the details, quality and style you have a right to expect along with warm and cozy hands for the winter. We guarantee our gloves to be lint-free, wear-resistant, flexible, breathable, and that they will hold their shape wearing after wearing. Matsu gloves stand the test of time, conforming to the shape of your hand for a custom fit over time.
The addition of a fine pair of gloves adds just the right touch of sophistication to any ensemble. We guarantee you will receive compliments on your Matsu gloves-they make excellent gifts!
Size Chart:
Measurement for women gloves:
Size S= 7"(16.7- 17.6cm)-Middle finger=8.1cm
Size M= 7 1/2" (17.7-18.4 cm)-Middle finger=8.4cm
Size L= 8" (18.5-19.2 cm)-Middle finger=8.7cm
Size XL= 8 1/2" (19.3 - 20 cm)-Middle finger=8.7cm
Measurement for men gloves:
Size S= 9" (20.0-20.8 cm)-Middle finger=8.8cm
Size M= 9 1/2" (20.9 - 21.6 cm)-Middle finger=9.0cm
Size L= 10" (21.7 - 22.4 cm)-Middle finger=9.2cm
Size XL= 10 1/2" (22.5 - 23.2 cm)-Middle finger=9.4cm
Because gloves are sent when it just finished, so when you receive it, maybe it will smell bad. This is normal.
But you just need to place gloves at ventilated place several days. The smell will gone.
Don't do this:
1. Rub on sharp or rough objects
2. Place under the sun directly
3. Dry it with a hair dryer
- Matsu Gloves are the perfect accessary to keep you looking and feeling HOT
- Connect all thing HOT in our INSTAGRAM share your photos using #matsugloves9417 on INS to be one of us
- Made of the finest ITALIAN LAMBSKIN LEATHER
- Available Lining: 100% UNLINED LINING
- PROTECTION DESCRIPTION : Do not dry,lron on low heat,Compatible with any drycleaning methods,Do not bleach,Don't use oil of leather shoes,Don't touch those spikes.
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