Postage Policy

Items Will Be Dispatched Next Working Day (Excluding Bank Holidays) After Payment Has Been Received/Cleared.

Please Ensure Your Full Name and Address Details Are Correct [If You Want to Change the Delivery Address; Please Add a Note in Transaction or Email Us Immediately]. We Are Unable To Make Any Amendments If Item Has Already Been Marked As Dispatched.

If You did not Receive the Item Within Estimated Delivery Date, Directly Do Not Open The Item Not Received Case Or Leave Negative/ Neutral Feedback, Instead Contact Us Through Email, We Will Investigate The Issue with Courier And Will Respond You Within 48-72 Hours (In Working Days).

In Case Of Item Damaged/Lost In Transit By Courier, We Will Arrange Replacement/Refund Within 10 Working Days From Your First Inquiry Date As Courier Normally Takes 5 To 7 Working Days To Investigate The Issue.

Our Default Shipping Courier Is Royal Mail But

Some Orders May Need to Be Diverted to Other Carriers, For Different Reasons Such As Due To Size/Weight/Product Restrictions or For Any Technical Reason.

A Signature May Be Required Upon Delivery, Even If the Service Requested Does Not Normally Require It.

If You Require Any Further Assistance For Your Received Order Or You Require A Delivery Update (After 5 Working Days Have Passed) Please Contact Us Via EBay Messaging Service.

If Your Item Is Delivered By Our Couriers Yodel Or DX Then Please Inspect Your Goods Upon Delivery. If You Suspect Any Damage Has Occurred To Your Item Or If The Packaging Looks Damaged Then Please Sign The Delivery Note As 'Goods Damaged' Or Reject The Delivery And Inform Us Via EBay Messages ASAP.

Ø Please Note That Additional Postage Cost Will Apply For The Following Areas (In The Table) Including AB31 to AB38, AB40 to AB56, AB1 to AB16, AB21 to AB25, AB30, AB39.

If You Are Not Sure About Your Post Code Then PLEASE ASK US!!!

Abroad Shipping/Global Shipping Program 

We Only Ship The Item Within UK Only At The Moment. All Abroad Shipping Is Via EBay Global Shipping Program Of EBay, Where We Ship To The Local EBay Global Shipping Centre And The EBay Global Postage Provider Sends The Item To You. As per eBay GSP Program, it states when you purchase an item through the Global Shipping Programme:

·        You Pay Any Applicable Import Charges Upfront. There Are No Additional Charges At Delivery.

·        With The Exception Of Shipments To Certain Countries, Delivery To PO Boxes Isn't Supported By The Global Shipping Programme.

·        Some Items Are Currently Not Supported By The Global Shipping Programme Due To Export Limitations And Restrictions Identified By The Global Postage Provider And In Such Case We Will Be Cancelling Your Order, So We Prefer You To Contact Us Before You Place The Order To Avoid Any Hassles Or Cancellation. We Will Respond Your Email As Soon As Possible. 

Payment Policy

PayPal Is the Only Method of Payment Accepted From All Buyers, Card Payments Are Also Available Via the PayPal Interface. 

Orders Received By Us Are Held For A Maximum Of 2 Days. Subjecting to Stock If No Payment Has Been Received, We Reserve The Right To Cancel The Order Anytime.

However, Stock Is Prioritised To Orders On A First Come, First Serve Basis For Those Which Provide Immediate Payment. Therefore We Cannot Guarantee The Availability Of Stock For Orders Which Have Been Placed, But Cleared Funds Have Not Been Received.

Returns/Replacement & Refund Policy

    If You Received the Wrong Item/Faulty Items/Item not as Described, Please Contact us immediately but do not Leave Negative/Neutral Feedback before Contacting Us, We Will Investigate & Rectify the Issue, We Will Respond You within 24 Hours (In Working Days).

   Please Note You Must Notify the Fault within 3 Days of the Item Delivery Date and Should Be Returned To Us within 14 Days of Delivery. Once We Receive The Item Back, Subjecting To The Stock & Your Preference, We Will Send The Replacement Or Issue You a Full Refund.

Before Returning Any Item You Must Contact Us Through EBay, We Will Provide You The Return Address Details.

Any Unauthorised Returns will Not Be Considered for Refund.

   If You Want To Return The Item For Being Unsuitable For The Reason Or No Longer Needed/Wanted, Buyers Are Welcome To Return The Item For Full Refund However Postage And Packaging Charges Of Return Postage Will Be Paid by Buyer.

   Before You Open the Return Request, Make Sure to Select the Correct Reason of Return, If the Reason of Return and Detailed Information of Return Contradicts, It Will Be Considered As Abuse Of EBay Return Policy And the issue Will Be escalated To EBay And Return Authorization Process May Take Longer.

   If Any Wrong Item/Damaged Item Received, You Need to Supply Us the Images of the Product with Detailed Description of the issue. We Won’t Be Able To Authorize Or Accept Return Without It. Photos Of The Item Would Be Helpful For Documenting The Condition Of The Item You Bought And Received.

All Returned Items Should Be In The Original Packaging And Free From Any Wear Or Tear. Our Quality Control Has The Rights If Inspection Deems Them Used.

    If You Are Returning Item For Refund, We Will Issue You A Refund Within 6 Business Days Of Receiving The Returned Item. If You're Requesting A New Item As Part Of A Replacement Or Exchange, You Have 5 Business Days To Ship The Original Item Back To Us Once You Agree To A Replacement Or Exchange. Once The Original Item Is received Back, We Will Ship the New Item to You within 5 Business Days

I    If The Item Is As Advertised/You Received the Correct Item and Has No Defect but You Did Not Like Item Quality or Did Not Find the Item as Expected, Buyer Need To Pay the Return Postage Cost. The Item Should Be In the Original Condition with Packaging and In Resell-Able Condition.

14 Days Returns Policy Applies In All Types of Return.

   In Case Of Undelivered Parcel Returned Back To Us, Indicating Not Called For or Due To Un-Identified Address/ Wrong Address, We Will Issue Refund Of The Product Only And Postage Cost Will Not Be Refunded As It’s Already Paid By The Company While Sending The Item As Well As We Will Be Charged By Courier For Returning It Back To Our Warehouse. In Free P&P Items, We Will Deduct 20% from Total Price to Cover Postage & Packaging Charges. If You Still Want the Item to Be Re-Sent You Need to Place new Order or Have to Pay the Applicable Postage Charges via PayPal.

We Will Not Accept The Return Or Supply The Replacement For The Item Shipped Via Global Shipping Centre. However in Case Of Damaged/Faulty Items, We Will Contact EBay And The Issue Will Be Rectified. We Always Check The Item Condition Prior To Dispatch And Do Correct Type Of Packaging According To The Nature Of The Product. If The Item Gets Damaged In Transit by Courier, EBay Fully Compensates The Buyer So You Can Buy With Confidence.

Order Cancellation

If You Placed An Order But Changed Your Mind And Want To Cancel It, You Can Request Us For Cancellation As Soon As Possible. If The Item Has Already Been Marked As Dispatched We Won’t Be Able To Cancel It so You Need To Return The Item Back To Us And Full Refund Will Be Issued Only After We Receive it Back In Original Packaging And Condition. Return Postage Cost Will Be Paid By The Buyer.

We Prefer You To Send Any Return Package Via Tracked Service And Please Provide Us The Tracking Number Of The Parcel After You Post It Back.

We Always Try To Keep Our Inventory And Stock Level Up To Date To Fulfil All Your Order On Time And To Avoid The Order Cancellation From Our Side But In Some Cases Due To various Unforeseen Circumstances; We are Unable To Fulfil Your Order And Have To Cancel It. In Such Cases We Will Notify You As Soon As Possible And Full Refund Will Be Issued Promptly.

We Reserve the Right to Cancel the Order If There Is Any Issue with Stock or Any Other Issues.

Also Prior to Placing Order with Us, You Can Email us to ensure Either the Item Is in Order or you need any additional information, we will respond you within 24 hours (Monday to Friday).

Feedback Policy

Every Feedback From Our Customer Is Very Important For Us To Keep Up Our Seller Standard. We Work Hard to maintain Our Seller Rating Status and Also to |Ensure Our Customer’s Full Satisfaction. Positive Feedback Means the World to Us, So We Would Really Appreciate It If You Could Leave Us a 5 Star Review On eBay. So If There Is Any Issue With The Transaction (I.E. Faulty Item Received/Item Not Received Or Any Other Issues) Contact Us Through Email And Also Please Do Not Leave The Negative/ Neutral Feedback Or Give Us The Low Detailed Seller Rating. 

If Any Part Of Your Purchase Was Not Up To Scratch, Please Email Us & Let Us Know So We Can Do Our Best To Help. We Can't Wait To Hear From You! We Will Try Our Best To Resolve The Issue Up To Your Complete Satisfaction. 

If A Negative/Neutral Feedback Was Left Before Contacting Us, You'll Lose Your Chance To Resolve The Issue And The Feedback Will Be Reported To EBay For Removal As You're Agreeing With These Terms Before Buying Our Item So If There's Any Issue With Your Purchase, Please Kindly Contact Us And Let Us The Opportunity For Resolving The Issue.

Terms & Conditions

If You Continue To Browse And Use Our EBay Store, You Are Agreeing To Comply With And Be Strictly Bound By The Following Terms And Conditions Of Use, Which Together With Our Privacy Policy Govern Our EBay Team Relationship With You In Relation To This Website.

If You Disagree With Any Part Of These Terms And Conditions, Please Do Not Use Our EBay Store.

The Term [The Company] Or 'Us' Or 'We' Refers To The Owner Of The EBay Store The Term 'You' Refers To The Buyer/User Or Viewer Of Our EBay Store.

The Use Of This EBay Store Is Subject To The Following Terms Of Use:

The Content Of The Pages Of This Website Is For Your General Information And Use Only. It Is Subject To Change Without Notice And You Should Check Them Before You Make A New Purchase. 

While We Take All Reasonable Care To Ensure That All Details, Descriptions, Colours, Specifications And Prices Of Products On This Website Are Accurate At The Time Of Entering The Website, Neither We Nor Any Third Parties Provide Any Warranty Or Guarantee As To The Accuracy, Timeliness, Performance, Completeness Or Suitability Of The Information And Materials Found Or Offered On This Website For Any Particular Purpose.

You Acknowledge That Any Such Information And Materials May Contain Inaccuracies Or Errors And We Expressly Exclude Liability For Any Such Inaccuracies Or Errors To The Fullest Extent Permitted By Law.

We Reserve The Right To Alter Specifications Without Prior Notice. All Weights And Sizes Listed Are Approximate And To Be Used As A Guideline Only. The Representations Of Colour Are Approximate Due To Limitations In Both The Photographic And Specifications Of Different Output Devices. All Goods Are Subject To Availability. 

Your Use Of Any Information Or Material On This Website Is Entirely At Your Own Risk, For Which We Shall Not Be Held Liable. It Shall Be Your Own Responsibility To Ensure That Any Products, Services Or Information Available Through This Website Meet Your Specific Requirements. 

Unauthorised Use of This Website May Give Rise to A Claim for Damages and/or Be A Criminal Offence. 

The Display Of Any Product In Our EBay Store Is In No Way An Offer By Us To Sell To You. It Is Your Response That Is The Offer. Once An Order Has Been Placed, You Will Receive An Order Acknowledgement Containing The Details Of Your Order. This Does Not Mean Your Order Has Been Accepted. Your Order Constitutes An Offer To Us To Buy A Product. All Orders Are Subject To Acceptance By Us.

Order Acceptance And Completion Of The Contract Between You And Us Will Occur Upon The Dispatch (To You) Of The Products Ordered, Unless We Have Been Unable To Accept Your Order Or You Have Cancelled Your Order. 

Non Acceptance of an Order May Occur For the Following Reasons:-

- The Product Ordered Being Unavailable From Stock.

- Where Your Offer Relates To Goods That Have Been Priced/Advertised Incorrectly From That Which We Have Intended.

- We Are Unable To Obtain Authorisation For Your Payment.

- You Do Not Meet The Eligibility To Place An Order As Set Out In These Terms & Conditions. 

Contract Cancellation - Your Right To Cancel An Order For Goods Starts The Moment You Place Your Order And Ends 14 Days From The Day You Receive Your Goods. If Your Order Has Been Processed Then Return Costs Are Your Responsibility. (Please See the Returns Section for Details).

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