How to order

Please place your order and send your photo and text information through ebay messages by going to your purchase history and then selecting the contact seller option from the dropdown list. You can then upload the photo by using the attach photo button or the camera icon when using the app. Please provide the full text and any layout requirements, including symbols and fonts.

Alternatively you can send over your photo to our email address, the details can be found on either your order or payment confirmation. If sending an email please make sure you include your ebay ID or order number. Sorry but Ebay will not allow me to send you my email address on their messaging service. (You can send your photo prior to purchase, to check that they are suitable for your chosen item, although we cannot always guarantee engraving results.)

Please provide the full text and any layout requirements including symbols and fonts.

Item Description

Stainless Steel Keyring - 35 x 25 x 4.5mm

You can have any image which can be a photo, hand and footprints, a child's drawing or handwriting. You can then have any text on the back. We are happy to accommodate any design requests and you are welcome to send any images to us before purchase to check that they are suitable for your chosen item, although we cannot always guarantee engraving results.

Our engraved items are made out of high quality stainless steel and do not tarnish. They make great gifts and keepsakes for any occasion including Valentines, Birthdays, Weddings, Baby Births, Christmas, Mothers & Fathers Day or a lovely way to remember a lost loved one.

The image is engraved onto the item, engraved images are made up of thousands of tiny dots which mark the stainless steel item creating a holographic effect, so as you move the item around it will appear darker and lighter. The item is Stainless Steel and therefore silver in colour (scans do not have a black background) and has a high polished mirror finish. Engraved images cannot come in colour.

Photo Requirements

Please ensure your image is not blurry and not too dark, please do not crop or reduce the size of your image and ensure that there is not a bright background behind the subject. The image that you send can be black and white, sepia or full colour, this does not have any effect on the engraved result. To get the best engraving results we will edit the image and where required remove backgrounds (unless specified otherwise).

Font

Choose your font from the photo above. If you do not select a font, we will default to the font that suits the design best. If a design is shown with different fonts only the more decorative font will be changed unless you specify a change of font for the whole of the text.

Text

Send us your chosen text, making sure you use the correct grammar, punctuation and spelling, as we will copy and paste your text from the email directly on the engraved item.

Design Requirements

Please send us any additional information regarding your order, for instance layout requests and if you require any symbols or emoji’s. If we do not receive any instructions regarding your layout we will add the layout we feel looks best.

Tips for children's drawings or handwritten messages

The best results come from using a dark felt pen on a white background (although you can send us any drawing and we can edit it before engraving it, if in doubt you can email the drawing prior to purchase), please avoid coloured in drawings, line drawings will give the best and clearest results. Please scan or take a bird’s eye photo of the drawing / handwriting. If taking a photo please avoid shadows over the drawing.

Tips for taking hand and footprints

Dark Paint on White Paper

You can use a dark coloured paint on white paper to take the prints. Black paint is best. Once you have taken the print(s) please scan or take a high quality, bird’s eye photo of the print and send it to us, quoting your order reference. We can remove small smudges if necessary.

Photo

Alternatively you can take a photo of the hand and foot. I will remove the background, but please make sure the image is not blurry and without shadows.

 

T & C’s

(For our full Terms and Conditions please read our Terms and Conditions page on our website)

 *The items are personalised, therefore we cannot accept refunds or returns unless a mistake has been made by us. In the unlikely event you are unhappy with your finished product please contact us, if we feel a refund is justified, refunds will only be provided once the product is returned to us. The buyer is responsible for the return postage and we recommend sending via a signed for service.

*Please check your text for spelling a grammar as we will copy and paste your chosen text from your email onto the engraved item, therefore we cannot be held accountable for any mistakes made by you..

*Unless specified we will edit and remove backgrounds where we feel you would have the best engraving results. Therefore, we cannot be held accountable if you are not happy with the end result. Unless the layout requires it (or it has been requested at time of purchase) we will zoom in on the faces as this gives the best engraving results.

*The engraved images are only as good as the originals sent to us. If your photo is older, blurred or has heavy shadow / patches of light, then this will be reflected in the finished product.

*Photos of your engraved items maybe be used for advertising unless specified otherwise.

*Please send the requested information at time of purchase so that your order is not delayed, make sure it is sent through here or to our email address, make sure you include your order number otherwise we might not be able to match it to your order. Delivery lead time is from receipt of required information.

*We can post items out in time for certain dates but cannot guarantee that Royal Mail will deliver it in time. As per Royal Mail guidelines replacements or refunds will be sent 10 workings days after expected delivery date. It is the customers responsibility to provide the full and correct address, refunds will not be provided if the information provided is incorrect. Upgrading to 1^st class does not affect the processing time but is a postage upgrade from 2^nd class.