We will dispatch your item on the day or the next working day after your full payment has been received. We post using Australia Post (Standard Delivery) or other trusted courier service. *Please note that we do not control timing of delivery once your package has been dispatched from our Melbourne address.
Standard delivery times are 5 to 10 working days – Packages that weigh over 490g will be sent with tracking number all other small packages will be sent with Australia Post standard letter service (No Tracking)
If you have not received your package in 10 working days from the posted date please do not open a case via eBay - contact me via eBay message and I will be happy to help resolve the problem asap.
RETURNS
We would like to help resolve any issues you may have directly.
*Please contact us via eBay Message if you have not received your item within 10 days
*In the unlikely event your product is faulty once received please contact us ASAP to arrange a return. Returns must be made within 7 Days of receipt.
*Postage Fee will NOT be refunded where applicable postage was charged.
FEEDBACK
We hope you will be happy with your purchase, and will feel able to leave us positive
***** 5 star feedback *****
If you have any concerns please contact us before leaving feedback, so we can work with you to resolve these.