XTREME RECOVERY is an American company that has been supplying offroad consumers, retailers and manufacturers quality and innovative products for more than 17 years. 

Our products are designed and engineered in the USA and manufactured through our proven channel of domestic and overseas factories and suppliers.  We save you and our employees the headaches of subpar gear by only working with tried and true partners to create quality reliable products that stand the test of time.

Our products are hand packed in the USA to your orders specifications and they ship directly from one of our facilties in Minnesota.

PAYMENT

We accept payment by PayPal and Credit / Debit cards entered on eBay only. You must be registered with PayPal or eBay to buy from us.

PURCHASE AGREEMENT

Purchaser agrees to comply with all applicable laws governing the use of the product, and to observe all appropriate safety precautions, and operating the product safely and under safe conditions.

Purchaser fully accepts and assumes responsibility for all such risks, losses, costs, and damages incurred as a result of the use of the product, whether by purchaser or anyone using the product with or without purchaser's permission. Your purchase of the product shall constitute your release and indemnity in favor of VENOM and/or it’s parent company, its shareholders, officers, directors and employees from any and all claims or injuries of every kind resulting from use or operation of the product, including costs and fees incurred in connection therewith.

Any Questions?

Please check this listing page carefully as the answer is usually there. If not, let us know and we'll try our hardest to reply within one working day.

FAST AND EFFICIENT SHIPMENT!

All VENOM products are shipped on the first available business day following payment receipt and verification. In most cases orders are shipped same day or the following morning dependent on common carrier schedules. Shipments go out M-F at 9am- 1pm CST via UPS or USPS. If payment is received on the weekend or a holiday your item will ship the next available business day. Only items which are in stock and ready to ship are listed. Any delay in shipment would be due to payment verification issues. We issue tracking or delivery confirmation numbers for all shipments.

Your item will arrive in a factory sealed carton. Any damage to the factory carton should be documented and immediately reported to the carrier upon receipt.

This product includes FREE shipping and handling. All of our products are inspected thoroughly numerous times during the manufacturing process and their respective packaging receives a final inspection for quality and integrity prior to final shipment.

We are unable to offer pickup service. In the interest of providing our customers with the highest level of logistics efficiency we do not currently ship to Canada or countries and locations other than the United States.

Shipping and handling within the United Sates are FREE with purchase.

30 DAY SATISFACTION GUARANTEE / RETURN POLICY

VENOM strives to ensure your satisfaction and will work with you to ensure a positive experience. In the unlikely event you should receive a damaged product please email us immediately.

VENOM offers a full 15 day money back guarantee if you are not satisfied with your purchase. Each item is inspected at the factory prior to shipping and meets or exceeds specifications provided. Consequently a full 1-year warranty is provided.

You may return your item purchased from VENOM within 30 days from initial shipment for an exchange or credit. All products returned must be unused/uninstalled in original boxes and packaging, have original UPC codes on the products, all manuals intact, and documentation provided in the package shipment. Return freight and original freight based on shipped records are the responsibility of the purchaser.

1 YEAR WARRANTY

Your VENOM product comes with a limited factory warranty. Each item is inspected at the factory prior to shipping and meets or exceeds specifications provided. After the 30 day guarantee your purchase falls under the 1 year parts replacement warranty.

Warranty covers defects in materials or workmanship only. Warranty does not cover cables, fairlead, knobs, steel hook or other external parts. Warranty is void if product is not properly maintained or is damaged due to operator error or neglect.

All presumed defective parts must obtain a Return Merchandise Authorization Number and be returned for inspection before a replacement part is sent. Any returned package without an RMA# will be refused. Buyer is responsible for return shipping costs.

If you do not understand and and/or agree with these terms please do not purchase.

At XTREME RECOVERY, we are committed to providing our customers with the best possible on-line shopping experience.

This includes a commitment to excellent customer service, even after your order has been delivered.

Please feel free to submit any questions or inquiries regarding your order by sending us a message through the eBay messaging system.

Our customer service department will respond to eBay messages within 24 hours Monday - Friday, 8 am - 5 pm EST.