SHIPPING:

Most orders will be shipped the next business day, if not the same day of cleared payment.  However, due to holidays and unforeseen events, all orders will be shipped within 3 business days.

RETURNS:

At The Outdoor Gear Loft, we would like all our customers happy.  If you are not pleased with your purchase, please follow the insturctions below:

Please note that without the following steps you will not receive a refund.

In order to return the item please do following:

1- Sign on to your ebay account

2- On the main page find "Purchase History" under summary.  (This should be located on the very left pane of the window depending on your settings.)

3-  Click on the "Purchase History" and find the transaction from TOGL2007.

4-  Click on the transaction link to expand. 

5- At the bottom of this page please, find "Return This Item" link and follow the online instructions.

6- Please choose appropriate reason for your return. (Please note, the size fit issues or color not as expected are not considered a defect.)

Or, you can copy and paste the following web address to your browser

https://ocsnext.ebay.com/ocs/sc

All returns must be mailed within 30 days of shipment. Merchandise needs to be in original condition and show no signs of wear or abuse, with original tags attached.  Upon, inspection we will refund the total amount minus all shipping charges (unless we had made an error). 

INTERNATIONAL CUSTOMERS:

 Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.

·         Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.

·         These charges are normally collected by the delivering freight (shipping) company or when you pick the item up â€“ do not confuse them for additional shipping charges.

·         We do not mark merchandise values below value or mark items as "gifts" - US and International government regulations prohibit such behavior.