Refund policy

The goods have been seriously lost recently. The following new refund policy is introduced. If the customer purchases this product, it is deemed to be agreed.

Accept a full refund and use postage

UK buyer

If the goods are not received within 5 working days from the date of shipment, please contact us (otherwise it will be considered as automatic abandonment)

Royal mail 1std class sign for

Royal mail 2nd class sign for

Royal mail special delivery

Other countries

If do not receive it within 30 days from the date of shipment, please contact us (otherwise it will be considered as automatic waiver)

International tracked and signed

International tracked

International signed

Do not accept refunds and use postage

(The buyer needs to contact the local post office to provide a claim) We provide proof of delivery

UK buyer

Not received within 5 working days from the date of shipment

Use Free shipping

Other countries

Not received within 30 working days from the date of shipment

Use International standard