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Delivery Time Disclaimer
**Please
note that while we will send your item promptly, we have no control
over the Couriers, Common Carriers Australia Post and the Airlines that
play a part in the delivery of the thousands of items that we send out .
Weekends and Public Holidays can also slow Delivery times as can
deliveries to remote locations. If you require an item to be delivered
on a particular day, contact us first to discuss your options and avoid disappointment. Please note that Ebay's "Express Delivery" does not mean next day delivery.
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Australian Customers
Method of Delivery: All goods are dispatched within Australia by either Australia Post or Courier.
Delivery Time: Delivery
to most Australian destinations will take approximately 3-5 working
days. Please read our **Delivery Time disclaimer above.
Transit Insurance: You
have the option to purchase transit insurance to the value of their
item/s. Insurance charges vary from item to item,
We recommend that transit insurance be purchased as we are unable to cover for any damaged or lost packages after they have been picked up by Australia Post.
If your item is insured
and a claim needs to be filed (when an item is received damaged or
Australia Post confirms the item as lost after an investigation), you
will receive full reimbursement prior to filing a claim.
If your item is not insured
and is suspected of being lost, we are more than happy to assist by
tracking the item and starting an investigation with Australia Post
to find it (only the sender of the item can initiate this). The
investigation can take 4 – 5 business days, after which Australia Post
will contact us with an outcome. In
the unlikely event that an item is lost, we will assist you all we
can to find it but will need your help and understanding. Where Australia Post declares the item as lost, they will not provide a refund for the contents of the item.
In-store pickups: YES
International Customers
Duties and Taxes: SOUTH COAST MUSIC will not be held responsible for any import duties, levies or charges
imposed upon the recipients of goods exported from Australia.
Delivery Time: All goods dispatched to international customers will only be covered by transit insurance if
the carrier provides cover as part of their service or the customer
takes out optional transit insurance when paying for their goods. Please allow 21 business days for delivery to most International locations.
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With thousands of titles in stock, we have one the largest ranges of print music and music DVDs in Australia!
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..we recycle our packaging.
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