Terms and Conditions
Please note that domestic orders normally are shipped within 2 business days
from payment processing. All domestic shipping is via Canada Post unless you
request otherwise. Please contact us with a special request before confirming
your purchase.
International buyers: You are purchasing a product designed for use
in North America. The power and transmission requirements may be different then
in your local country, please make sure to follow all applicable use and safety
regulations.
Shipments for international export may require an additional 3-4 business
days of processing time before shipment.
International and Postal Shipments:
- Please contact us for all
International orders outside the US and Canada.
- Import duties, taxes and
charges are not included in the item price or shipping
charges. These charges are the recipient's responsibility.
- Please check with your
country’s customs office to determine what these additional costs will be
prior to bidding/buying.
- These charges are normally
collected by the delivering freight (shipping) company or when you pick
the item up. Please do not confuse them for additional shipping charges.
- We do not mark merchandise
values below value or mark items as "gifts" because
International government regulations prohibit such behavior.
- Not all addresses are
serviced by all shippers, additional charges may be required for delivery
to some locations.
- Please contact us before
placing your order if you require combined shipping for multiple different
items.
Returns, Refunds, and Cancellations
- We stand by the items we
sell and will issue a full refund including freight charges on any
defective or ship damaged item.
- Please inspect your item as
soon as it arrives, we only accept reports of shipping damage within 14
days from delivery
- We will accept returns on
these orders, although the shipping charges and a restocking fee will be
withheld from your refund.
- Before returning a product,
please contact us to receive return instructions.
- Items must be returned
within 30 days from purchase.
- Refunds may take up to 21
days to be issued after your return is received.
- When you complete your
purchase, we are no longer able to change or cancel your order.
- The information you submit
with your PayPal payment will be automatically processed.
- We cannot update your
address, split shipments, combine shipments, or cancel your order.
- Please contact
us with any special requests before ordering.