Once payment is processed, we ship within one business day of payment being cleared (except Saturdays, Sundays & Public Holidays). All orders are shipped using standard delivery unless express is purchased. All orders will be sent via Australia Post and can take 2-6 business days to arrive. 

We hope you will love your purchase; however, if you need to return it, we have a 30-day return policy. If there are any problems regarding the item, please contact us first, and we can organise a resolution. Please contact us to resolve the issue before leaving neutral and negative feedback.

Customers should always refer to the Material Safety Data Sheet/Item Specification Sheet, which is current at the supply of the product. If you need one, please request this. The information contained within is provided for educational purposes only. Individuals receiving this information must exercise their independent judgment in determining its appropriateness for a particular purpose or use. If you are unsure about these items, consult a qualified physician or healthcare professional before use. If you have sensitive skin, please do a patch test before use. If use causes an adverse skin reaction, then discontinue use immediately, and see your doctor or pharmacist.

As the ordinary or otherwise use(s) of products is outside the control of The SkinScience Co. The SkinScience Co gives no warranty of any kind, express or implied, including but not limited to the implied warranties as to merchantability, fitness for a particular purpose and non-infringement. The SkinScience Co liability is limited to the value of the goods purchased and does not include any consequential losses. Our products are only to be used on intact skin. We shall not be responsible for damages resulting from reliance or misuse of this information. Furthermore, nothing contained herein should be considered as a recommendation as to the fitness for any use. As products' availability may change due to supply or otherwise, The SkinScience Co reserves the right to substitute alternate sizes to maintain supply to its customers.

The packaging shown in this listing is represented in the truest possible manner, as photographic processes and printing will allow. The images contained on this website are for illustrative purposes only. If unsure how the item will be packaged/contained, please contact us. The SkinScience Co shall not be liable for any errors or delays in the content or any actions taken in reliance.

The Skin Science Company is a wholesaler/retailer of natural skincare products and natural raw materials. If you intend to re-label our products under your own name/ brand for the purpose of on-selling or retailing, we strongly recommend that you keep up to date with constant changing labelling laws. The Skin Science Company cannot be held responsible for consequential loss/ product recall due to incorrect labelling.

Individuals receiving any information contained in this website must exercise their independent judgment in determining its appropriateness for a particular purpose or use. As with any manufacturing process, The Skin Science Co encourages small, lab-scale manufacturing for evaluation purposes prior to full commercial manufacturing.