Welcome to HobbyHeaven, a small model shop run with passion.

Welcome to the real modeller's paradise. We're friendly geeks and we're here for you. Your hobby is also our hobby (yes, we also spend most of our payments on plastic crack). Our secret, however, is that we do our work with joy and passion, which lacks our competition.

We are not a big shop, so we focus on the quality of our services.

We encourage you to visit the main page of our store:

https://www.ebay.co.uk/str/hobbyheaven1919

- Micro Art Studio. Manufacturer characterized by superior quality products. Ohh, we all love these tiny little details.

- The miniatures are delivered from the manufacturer in an unpainted condition.

- A true must-have love of the Discworld, a miniature belonging to a rich collection of characters from the popular book series.

- The metal cast of perfect quality makes the figurine last forever, not threatened by accidental damage. We assure you that your dog will not eat it (unless he likes to chew metal things)!

- 30mm plastic wide lip base is also included in the set.

- Thanks to the materials used we can send it to you much cheaper because we do not need to additionally protect it. You save on shipping costs.

- Combined shipping. Are you interested in more products? We would be happy to send you all this in one package, so you can save even more! Don't be shy, let us know!

1. Packing Methods.

Our packaging methods:

If it is a single object/model, it is wrapped tightly in the bubble foil. Then we put it in a box and fill the empty spaces with paper or a bubble wrap.

If it is a few things, we wrap each one separately in a bubble wrap and place it in a larger box in such a way that it will not be damaged during transport. The free spaces are filled with paper or a bubble foil.

If it is a non-standard shipment (for example, a plastic briefcase for models), we wrap everything in several layers of the braid film and then in thick wrapping paper.

2.Combined shipping

We do combined shipping and encourage you to do it! In this way, we save on packaging costs and you save on shipping costs. If you intend to buy several items, please buy the items you have chosen but do not pay for them immediately. This will allow us to send you a collective invoice containing the costs of all items and a discount on the shipping costs. Usually, you pay only once for the cost of shipping, however, we reserve the right to increase the shipping fee for heavy international packages.

3.International Postage.

International buyers are very welcome and we do everything to meet the individual requirements of each client.

4.Feedback, questions.

If it happens that you will somehow be dissatisfied with our service, please contact us immediately via 'contact seller' on eBay before you even open the case. We will depend on customer satisfaction and we do everything to correct our mistakes.

In addition to this if you have any questions about the items sold, you look after some special model or would like to change the packaging or shipping system in some way, do not hesitate to contact us, we want to adjust to your needs.

5.Returns

By law, you have 14 days to return any item purchased from us without giving a reason in its original condition. In this case, however, you must cover the shipping cost. We will refund your money to your PayPal account.

In addition, you have the right to return and we pay the shipping costs if:

- The item we have sold is not as described.

- The item we have sold is damaged or damaged during transport.

In these cases, we cover the total shipping cost.

You will receive your money back in a few days (usually 1-2) after receiving the goods. In such cases, we try to approach each client individually, so please contact us.