Returns Policy
If not satisfied with the item bought you can return it to us for a refund. Returns will not be accepted if tags are removed. All items are brand new and must be in the exact same condition as sent. We must be informed of return within 3 days of purchase, and the item must be returned within 10 days of purchase. The reason for return and your ebay ID number must be included with the item. You are responsible for returns postage.
returned items.
Please note: When customers are returning items they are liable for the cost of postage and packaging on any returned items. The P&P cost will be deducted on every return even if we have mentioned free delivery and will be deducted from the refund amount (P&P cost could be between £0.99 to £4.99 depends upon order).
WE VALUE OUR CUSTOMER
At Lucchicouk we value or customer and we ensure that they receive a great service from us. We will be committed to providing a friendly and helpful service to all our customer. Please contact us through eBay messenger or telephone if you have any questions. Our friendly staff will be here to help. If you have any questions please do not hesitate to contact us.
FEEDBACK
Feedback is very inportant to us and we ensure all our customers are satisfied with our products. If you feel that any part of the service is inadequate please contact us or email through eBay before leaving your feedback, we will guarantee a positive outcome. If you are not happy with any thing please contact us before leaving negative feedback.