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About Us

Ray's mission is clear:

Offer the best discounted designer sunglasses from the world's biggest brands and design houses at the world's most affordable prices. While this business works like any other business, Ray's is on YOUR side, too! Ray's believes everybody should be able to enjoy the nicer things in life. We aim to make designer sunglasses more affordable for everyone. Everyone that works at Ray's has previously worked in the optical industry, the only REAL place someone can pick up the valuable experience necessary to run a sunglasses/eyewear business. Please trust Ray's to make you an extremely happy customer!

Ray's philosophy is clear:

We only sell 100% verifiable AUTHENTIC brand name designer sunglasses. WE SIMPLY DO NOT DO FAKE. We have no interest in duping our customers or funding a black market

We offer world famous branded designer sunglasses at simply UNBEATABLE PRICES. Because our business is run sensibly and is massively well-organised, we are able to offer discounts our competitors simply cannot keep up with. We are proud to pass these savings on to you.

We don't sell everything, we just sell THE BEST: Ever visited an eyewear website and been TOTALLY overwhelmed by the choice? Yeah. We know the feeling. Finding the right designer sunglasses online can be very difficult and amazingly time-consuming. So, we handpick each frame on its merits. And we only stock the most in-demand brands. We do it to make it easier for you.

We know what you want and we aim to provide it: Our orders are dealt with the same day (in 99.9% of cases), often dispatched the same day, packaged well, insured AND we offer a NO QUIBBLES 30 DAY RETURN GUARANTEE and swift customer service. Tell us how we can get even better and we'll gladly look into it.

Our fun is hopefully your gain: We love what we do here. We like making people happy. We aim to make every customer a regular customer, and that includes you! But don't hang around! Our stocks quite often come under the "limited availability" bracket..

EVERYTHING you see is IN STOCK*: No more excuses, backorders or blaming other companies. Everything you see is available for dispatch the VERY SAME DAY.

Ray's does not sign expensive contracts with the major suppliers: We do it this way in order to offer our products at the best prices possible. Therefore, all our stock is EXTREMELY LIMITED AVAILABILITY and there is no guarantee we will get stock back in. We feel this is the best way to run our business, but we do offer you fair warning!

We are proud to say that Ray's is an anti-spam, no spam company! That's right! No more emails. No more reminders. No more product promotion. (Well, we didn't send any, anyway!)

Returns

INTERNATIONAL BUYERS - PLEASE NOTE

PLEASE MARK ALL RETURNED PACKAGES CLEARLY WITH:

RETURNED GOODS - NO VAT DUE

This will help the package avoid unnecessary delays at customs!

Please return the item EXACTLY as received, with every element of packing and paperwork included. Please do not open sealed paperwork or cloths. Please respect the fact this item still has to be sold to another buyer in the condition you found it in. Trying on an item is fine, but please do not wear this item if you intend to return it. We are not a hire company. Thank you! Ray :)

How do I return my product?

Ray's new 30 DAY NO-QUIBBLES RETURNS SERVICE

If you are not 100% happy with your item, we will try our best to help you in the following ways:

if the product arrives broken or faulty or if, within the first 30 days, the product develops a fault that is not caused by accidental damage (the manufacturer's guarantee does not cover accidental damage), you may return the item to us, and after inspection if we agree the product is faulty, we will offer you a no quibbles refund; OR we can offer you a straight replacement (if we can, availability can be limited), a same-value replacement, or store credit to the value of the orginal purchase

if on the very rare occasion an incorrect item is sent to you, send the item back to us via Recorded Delivery, afterwhich we will send you the correct item and reimburse any postal costs you may have incurred In any case, please do not hesitate to contact us with an order number and details of the problem and we will get back to you promptly and make sure any issues are dealt with with the minimum of fuss!

My product is faulty

In this unlikely situation, please contact us and we'll respond as soon as we can. More often than not, minor eyewear issues can be resolved without the need to return and we'll do our best to advise you.

ROBERTO CAVALLI GIUNCUGNANO 1066 32B Womens Rimless Shield Sunglasses GOLD BLUE

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